Help Center/ Billing Center/ FAQs/ Orders/ Why Is My Order Automatically Canceled?
Updated on 2026-05-14 GMT+08:00

Why Is My Order Automatically Canceled?

Huawei Cloud will automatically cancel an order which cannot be paid in one of the following scenarios. You can view the cancellation reason in .

  • The order is not paid within the specified period.
  • The resource has been deleted, the resource specifications have been changed, or the billing mode of the resource has been changed to pay-per-use.
  • The order is rejected.
  • The unsubscription refund failed.
  • The auto-renewal has been performed, so the manual renewal order and change order are automatically cancelled.
  • The associated contract has been terminated.