On this page
Help Center/ Cloud Backup and Recovery/ Troubleshooting/ The Download Dialog Box Disappears When I Download eBackup on a VMware VM

The Download Dialog Box Disappears When I Download eBackup on a VMware VM

Updated on 2022-09-16 GMT+08:00

Symptom

When Google Chrome is used to download the eBackup image template on a VMware VM, the download dialog box blinks and then disappears before the eBackup image template is downloaded.

Possible Cause

The Chrome settings are incorrect and need to be modified.

Solution

  1. Enter chrome://flags/ in the address box of Google Chrome and press Enter.
  2. Enter treat-unsafe-downloads-as-active-content in the search box.
  3. In the search result area, change Default to Disabled. See Figure 1.

    Figure 1 Changing Chrome settings

  4. Restart Google Chrome and download the eBackup image template.
Feedback

Feedback

Feedback

0/500

Selected Content

Submit selected content with the feedback