Unsubscription Rules

The transaction guarantee period ends when service supervision is complete (that is, when the order status changes to Completed).
In the case of special products or orders, the specific agreements between you and sellers shall prevail.

**Table 1** Unsubscription rules
Delivery Method	Service Supervision Involved	Unsubscription Rule	(Customer) How to Request	(Seller) How to Review
Image	No	Unsubscription rules for images on KooGallery are the same as those for products and services on Huawei Cloud. For details, see Unsubscription Rules. Pay-per-use resources cannot be unsubscribed from.	Navigate to Billing Center > Unsubscriptions.	/
SaaS	Yes	During the transaction guarantee period, you can negotiate with sellers for unsubscriptions.	See Requesting a Negotiated Unsubscription.	Navigate to Seller Console > Orders > Unsubscriptions.
SaaS	No	Unsubscription is not supported.	/	/
License	Yes	During the transaction guarantee period, you can negotiate with sellers for unsubscriptions.	See Requesting a Negotiated Unsubscription.	Navigate to Seller Console > Orders > Unsubscriptions.
Professional service	Yes		See Requesting a Negotiated Unsubscription.	Navigate to Seller Console > Orders > Unsubscriptions.
Consulting service and cloud host	No	Unsubscription is not supported.	/	/

Parent topic: Managing Unsubscriptions

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