Help Center/ SecMaster/ Billing/ Billing Termination
Updated on 2024-01-05 GMT+08:00
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Billing Termination

To prevent resource waste and unnecessary fees, you can stop billing for unused resources.

  • In yearly/monthly billing, if you are using the standard and professional editions, asset quotas and value-added packages (large screen, intelligent analysis, and security orchestration) need to be unsubscribed or canceled separately.

    After all asset quotas (professional edition or standard edition) are unsubscribed from and the current edition is the basic edition, you can unsubscribe from the value-added package features.

    The value-added package functions depend on the service edition. If you unsubscribe from or cancel the professional or standard edition but do not unsubscribe from or cancel the value-added package, the corresponding functions cannot work. So you need also cancel the value-added package features.

Yearly/Monthly Resources

For yearly/monthly-billed resources, such as a yearly/monthly SecMaster, you pay the bills when you purchase them. Billing automatically stops when the subscription expires.

  • You can unsubscribe from a yearly/monthly resource before the subscription expires. Fees for unused resource will be refunded to you based on refund conditions, including the five-day unconditional unsubscription conditions and whether cash coupons or discount coupons are used.
  • If you have enabled the auto-renewal function, disable it before the auto-renewal deduction date (seven days before the expiration date by default) to avoid unexpected fees.
  1. Log in to the management console.
  2. Click in the upper left corner of the page and choose Security & Compliance > SecMaster.
  3. On the displayed page, click Standard or Professional in the upper right corner. A window for you to manage SecMaster assets will be displayed.
  4. In the row of the ECS Quota or value-added package billed on a yearly/monthly basis, click Unsubscribe.
  5. Locate the row that contains the target instance, and click Unsubscribe in the Operation column.
  6. Confirm the information about the resource to be unsubscribed, select the unsubscription reason, and select I understand a handling fee will be charged for this unsubscription.
  7. Click Confirm.

    Go to the edition management window and verify that the subscription to the ECS quota that is billed yearly/monthly is canceled.