Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Distributor's Resellers/ Customer Business/ Customer Management/ Setting One-Time Budgets for Customers
Updated on 2024-11-26 GMT+08:00
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Setting One-Time Budgets for Customers

If you need to set one-time budgets for your customers associated in the reseller model, you must be assigned necessary permissions by your distributor first. One-time budgets are calculated based on customers' monthly incremental expenditures at list price and will not be restored automatically the next month.

Procedure

  1. Sign in to Huawei Cloud as a partner.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. On the top navigation bar, select Sales > Customer Business > Customer Management.
  4. Locate the row with the target customer, and click Set Budget in the Operation column.

    • Automatic account freezing

    • Manual account freezing

    • You can select multiple customers and click Set Budget above the customer list to batch set budgets. The new budgets will replace the earlier budgets.
    • When you set a one-time budget for a customer, you can decide whether to automatically or manually freeze their accounts when they use up their budgets. If you select Automatic for Account freezing upon one-time budget exhaustion, your customers' accounts will be automatically frozen when their budgets are used up. For details about manual account freezing, see Freezing a Customer.
    • If a customer account is frozen, the customer cannot purchase resources. If you need to unfreeze the account, select Unfreeze Now and click OK.
    • You can view adjustment records of one-time budgets by clicking Adjustment Records.
    • Click the eye button next to Customer Name to show or hide the complete content of customer name.
    • The budget type can be changed. The new budget type will take effect immediately. After you have changed the budget type from one-time budget to monthly budget for a customer, pay attention to the current estimate (the data is an estimate and may be delayed by about 10 minutes). In this case, the current estimate is equal to the month-to-date expenditure. When you change the budget type from monthly budget to one-time budget for a customer, the accumulated expenditure is calculated only from the month when the budget type is changed.

  5. Enter a value and click OK.

    • When a customer associates with you in the reseller model, the customer's account will be frozen upon association by default. When the account is frozen, the customer cannot purchase, renew the subscription to, change, or properly use the resources. You can select Unfreeze Account when setting the one time budget for the customer to unfreeze the account.

    A message is displayed indicating that the one-time budget is set.

    If you have enabled the verification code function, a verification code is required.

  6. Click OK.
Parent topic: Customer Management