Querying Associated Service Tickets

Updated on 2025-02-10 GMT+08:00

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Query associated service tickets. Brief information of these service tickets is returned.

GET /v2/servicerequest/cases/{case_id}/relations

**Table 1** Path parameters
Parameter	Mandatory	Type	Description
case_id	Yes	String	Specifies the ID of the service ticket to be associated. Minimum length: 1 Maximum length: 64

**Table 2** Request header parameters
Parameter	Mandatory	Type	Description
X-Auth-Token	Yes	String	Specifies the user token. It can be obtained by calling the IAM API (value of X-Subject-Token in the response header). Minimum length: 1 Maximum length: 5000
X-Language	No	String	Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default. Some internationalization information, such as the service ticket type and name, is displayed based on the language environment. Minimum length: 1 Maximum length: 32
X-Time-Zone	No	String	Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default. Time-related data is processed based on the time zone of the environment. Minimum length: 1 Maximum length: 32

Status code: 200

**Table 3** Response body parameters
Parameter	Type	Description
case_relation_list	Array of CaseRealtionInfo objects	Specifies the list of associated service tickets.

**Table 4** CaseRealtionInfo
Parameter	Type	Description
case_id	String	Specifies the service ticket ID. Minimum length: 1 Maximum length: 64
simple_description	String	A brief description. Minimum length: 1 Maximum length: 2000
user_name	String	Specifies the user who submits the service ticket, that is, username. Minimum length: 1 Maximum length: 256

None

Status code: 200

Code 200 is returned if the operation is successful.

{
  "case_relation_list" : [ {
    "case_id" : "test",
    "simple_description" : "test",
    "user_name" : "test"
  } ]
}

Status Code	Description
200	Code 200 is returned if the operation is successful.

Parent topic: Management of Associated Tickets

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