Updated on 2024-11-26 GMT+08:00

Requesting Customer Authorization

If you need to place orders or perform O&M for your customers, you must first submit requests to your distributors to get corresponding permissions and then request for customer authorizations.

Procedure

  1. Log in to Huawei Cloud as a reseller.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. On the top navigation bar, select Sales > Customer Business > Customer Management.
  4. Select a customer and click More > Request Authorization in the Operation column.

    Click the eye icon next to a header to show or hide the complete content in the column. The content is hidden by default. For example, you can click the eye icon next to Customer/Account Name to show or hide the complete content of customer names.

  5. Select I have read and agree to the Huawei Cloud Partner Commitment Letter for Operation on Customers' Behalf and click OK.

    You only need to select I have read and agree to the Huawei Cloud Partner Commitment Letter for Operation on Customers' Behalf when you request customer authorization for the first time.

    A message is displayed indicating that the authorization request has been sent to the customer. The customer can manage authorization requests in My Account > My Partner.