Help Center/Service Tickets/API Reference/API v2 (Recommended)/Service Ticket Management/Modifying Contact Information
Updated on 2025-11-07 GMT+08:00
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Modifying Contact Information

Function

Modify the contact information.

URI

PUT /v2/servicerequest/cases/{case_id}/contact-info

Table 1 Path parameters

Parameter

Mandatory

Type

Description

case_id

Yes

String

Specifies the service ticket ID.

Minimum length: 1

Maximum length: 32

Request Parameters

Table 2 Request header parameters

Parameter

Mandatory

Type

Description

X-Auth-Token

Yes

String

Specifies the user token.

It can be obtained by calling the IAM API (value of X-Subject-Token in the response header).

Minimum length: 1

Maximum length: 5000

X-Language

No

String

Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default.

Some internationalization information, such as the service ticket type and name, is displayed based on the language environment.

Minimum length: 1

Maximum length: 32

X-Time-Zone

No

String

Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default.

Time-related data is processed based on the time zone of the environment.

Minimum length: 1

Maximum length: 32

Table 3 Request body parameters

Parameter

Mandatory

Type

Description

area_code

No

String

Specifies the country/region code.

Minimum length: 1

Maximum length: 32

remind_mobile

No

String

Specifies the mobile number.

Minimum length: 1

Maximum length: 32

remind_mail

No

String

Specifies the Email address.

Minimum length: 1

Maximum length: 128

remind_time

No

String

Specifies the available time.

Minimum length: 1

Maximum length: 16

group_id

No

String

Specifies the group ID used by Huawei Cloud IAM. This ID is mandatory for operations on other service tickets in the same group.

Minimum length: 1

Maximum length: 64

extension_map

No

Map<String,Object>

Specifies extended parameters.

Response Parameters

Status code: 200

Table 4 Response body parameters

Parameter

Type

Description

error_code

String

Specifies the error code.

Minimum length: 0

Maximum length: 32

error_msg

String

Describes the error.

Minimum length: 0

Maximum length: 32

Request Example

PUT https://{endpoint}/v2/servicerequest/cases/1/contactInfo

{
  "area_code" : "1",
  "remind_mobile" : "1",
  "remind_mail" : "1",
  "remind_time" : "1",
  "group_id" : "1",
  "extension_map" : [ ]
}

Response Example

None

Status Codes

Status Code

Description

200

Code 200 is returned if the operation is successful.

Error Codes

See Error Codes.