Querying Service Ticket Associated Labels
Function
Query the labels associated with a service ticket.
URI
GET /v2/servicerequest/cases/{case_id}/labels
Parameter | Mandatory | Type | Description |
|---|---|---|---|
case_id | Yes | String | Specifies the service ticket ID. Minimum length: 1 Maximum length: 64 |
Request Parameters
Parameter | Mandatory | Type | Description |
|---|---|---|---|
X-Auth-Token | Yes | String | Specifies the user token. It can be obtained by calling the IAM API (value of X-Subject-Token in the response header). Minimum length: 1 Maximum length: 5000 |
X-Language | No | String | Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default. Some internationalization information, such as the service ticket type and name, is displayed based on the language environment. Minimum length: 1 Maximum length: 32 |
X-Time-Zone | No | String | Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default. Time-related data is processed based on the time zone of the environment. Minimum length: 1 Maximum length: 32 |
Response Parameters
Status code: 200
Parameter | Type | Description |
|---|---|---|
case_label_list | Array of CaseLabelInfo objects | Specifies the list of service ticket associated labels. Array length: 0 - 3 |
Request Example
GET https://{endpoint}/v2/servicerequest/cases/case-123/labels
null Response Example
Status code: 200
Code 200 is returned if the operation is successful.
{
"case_label_list" : [ {
"label_id" : 1,
"name" : "test",
"color" : "#000000"
} ]
} Status Codes
Status Code | Description |
|---|---|
200 | Code 200 is returned if the operation is successful. |
Error Codes
See Error Codes.
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