Help Center/ Billing Center/ FAQs/ Orders/ How Long Is the Validity Period of an Unpaid Order? Can I Extend the Period?
Updated on 2026-08-24 GMT+08:00
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How Long Is the Validity Period of an Unpaid Order? Can I Extend the Period?

Generally, the validity period of cloud service orders to be paid is 7 days. The Unpaid Orders page presents the validity period of specific unpaid orders. You can view the validity period of your orders on the Unpaid Orders or My Orders page.

  • The validity period of orders placed during promotions depends on the promotion rules. You can view the validity period of the specific order on the Unpaid Orders page.
  • The validity period of orders cannot be extended. Be sure to pay them within the validity period to avoid expiration.