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Can I Cancel an Order in the Pending Payment, Expired, or Processing State and How?
Updated on 2023-07-28 GMT+08:00
Can I Cancel an Order in the Pending Payment, Expired, or Processing State and How?
- You can cancel an order in the following scenarios:
- Orders pending payment
- Orders pending review
You cannot cancel orders in the Processing state.
If you have orders in the Expired state, the Billing Center will automatically cancel such orders for you.
For details about the order status, see Order Statuses.
- You can cancel an order in either of the following ways:
- Go to the Unpaid Orders page. For details, see Unpaid Orders > Canceling Orders.
- Go to the My Orders page. For details, see My Orders > Canceling Orders.
Parent topic: Orders
Orders FAQs
- How Long Does It Take to Process an Approved Order?
- How Do I View Completed Orders?
- What Can I Do When an Order Fails to Be Submitted?
- Can I Cancel an Order in the Pending Payment, Expired, or Processing State and How?
- How Do I Use Discounts and Coupons When Paying for an Order?
- How Do I Pay for My Order?
- How Is the Coupon Amount Split Among Orders?
- Can I Resume a Canceled Order? Does the Order Disappear After Being Canceled?
- Can I Delete a Canceled Order or Unsubscription Order From the My Orders Page?
- How Long Is the Validity Period of an Unpaid Order? Can I Extend the Period?
- What Should I Do If Some Resources in a Cloud Service Order Fail to Be Provisioned?
- What's New in Orders and Bills?
- What Changes Are Brought by the Combined Service and Combined Order?
- What Is a Combined Order?
- What Is a Combined Service?
- What's New in Export Templates?
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