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Cloud Operations Center
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Incident Handling Process/
Managing Incident Levels
Managing Incident Levels
Updated on 2025-03-17 GMT+08:00
- Log in to COC.
- In the navigation pane, choose Basic Configurations > Process Management. On the displayed Incident Process tab page,click the Incident Level tab.
Figure 1 Incident level
- Locate the target data records, and click Edit in the Operation column to modify the incident level and description. If a level does not need to be enabled, you can disable it.
- After the modification, you can view the latest incident level list on the Incidents page.
Figure 2 Editing incident levels and descriptions
Parent topic: Incident Handling Process
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