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Partner Center
Partner Center
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User Guide
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Becoming a Partner
- Registering a HUAWEI ID and Enabling Huawei Cloud Services
- Registering and Joining HCPN
- Logging In to the Partner Center
- Development Paths
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Partner Programs
- Partner Competency Program
- Cloud Solution Provider Program
- Distribution Partner Program
- KooGallery Seller Program
- KooGallery Sales Program
- Carrier Partner Program
- Querying Requested Partner Programs
- Querying Enrolled Partner Programs
- Querying Signed Agreements and Filing Sensitive Relationships
- Setting an Annual Revenue Goal
- Partner Information Management
- Partner Organization Management
- Partner Solution Management
- Competency Certification
- Partner Benefit Request
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Cloud Solution Providers
- Transaction Models
- Sales Management
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Customer Business
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Customer Management
- Querying Customers
- Setting Monthly Budgets for Customers
- Setting One-Time Budgets for Customers
- Freezing a Customer
- Unfreezing a Customer
- Managing Customer Association Relationships
- Viewing a Customer's Resources
- Requesting Customer Authorization
- Placing Orders on Customers' Behalf
- Performing Resource O&M for Customers
- Assigning an Account Manager for a Customer
- Customer Development
- Business Opportunities
- Customer Expenditures
- Assigning Customers to an Account Manager
- Managing Customer Orders
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Customer Management
- Financial Information
- Operation Statistics
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Distribution Partner Program
- Overview
- Distributor
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Distributor's Resellers
- Transaction Model
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Customer Business
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Customer Management
- Querying Customers
- Managing Customer Associations
- Setting Monthly Budgets for Customers
- Setting One-Time Budgets for Customers
- Freezing a Customer
- Unfreezing a Customer
- Viewing a Customer's Resources
- Requesting Customer Authorization
- Placing Orders on Customers' Behalf
- Performing Resource O&M on Customers' Behalf
- Assigning an Account Manager for a Customer
- Disassociating from a Customer
- Customer Development
- Customer Expenditures
- Assigning Customers to an Account Manager
- Viewing a Customer's Orders
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Customer Management
- Operations Dashboard
- Operations of Sub-customers of Solution Partners
- Help and Feedback
- Viewing the Document Library
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Appendix
- HCPN Agreement
- HCPN Badge Usage Guide
- HCPN Badge Usage Guide (New)
- HCPN Partner Competency Badge Usage Guide
- HCPN Partner Competency Badge Usage Guide (New)
- Critical Operations
- Partner Program Certificates
- Tax Notice
- Statement for HUAWEI ID Association with Huawei Cloud Partner 1.0
- Huawei Cloud Customer Authorization Letter
- Change History
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Becoming a Partner
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Developer Guide
- Change History
- Development Scenario Introduction (Reseller Model)
- Access Configuration (Optional)
- (Optional) Customizing HUAWEI CLOUD Management Console
- Product Management
- Customer Management
- Credit Management
- Transaction Management
- Cloud Service Resource Management
- Bill Management
- Managing Service Tickets
- Appendix
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API Reference
- Change History
- Partner Operations Capability APIs (Reseller Model)
- API Invoking Methods
- Product Management
- Customer Management
- Managing Huawei Cloud Resellers
- Managing Credits
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Transaction Management
- Managing Customers' Budgets
- Coupons Management
- Managing Yearly/Monthly Orders
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Managing Yearly/Monthly Resources
- Querying Customer's Yearly/Monthly Resources
- Renewing Subscription to Yearly/Monthly Resources
- Unsubscribing from Yearly/Monthly Resources
- Enabling Automatic Subscription Renewal for Yearly/Monthly Resources
- Disabling Automatic Subscription Renewal for Yearly/Monthly Resources
- Enabling/Canceling the Change from Yearly/Monthly to Pay-per-Use upon Expiration
- Managing Resource Packages
- Managing Pay-Per-Use Resources
- Bill Management
- Managing Service Tickets
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Appendix
- How Do I Obtain Customers' customer_id or domain_id?
- Switching to the HUAWEI CLOUD Page and Binding the HUAWEI CLOUD Account
- How Do I Obtain the xaccountType Value?
- How Can I Replace a Partner Token with a Customer Token
- File Subscription
- How Do I Upload the Attachment for Real-Name Authentication?
- Support for Discounts or Coupons
- Status Code
- Error Codes
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FAQs
- Overview
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Partner Information Management
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Business Information Authentication
- What Is the Relationship Between the Country/Region Specified When the Partner Account Is Registered and the Registered Country/Region of the Partner Legal Entity? Can They Be Different?
- Can I Enter My Company Name in a Language Other Than Chinese or English During Business Information Certification?
- Do All Cloud Solution Providers Need to Complete Business Information Authentication?
- What Are the Differences Between Solution Partner Certification and Payment Information Authentication?
- How Can I Choose the Tax Rate for Payment Information Authentication in the HUAWEI CLOUD Partner Center?
- What Should Partners Do If Payment Information Authentication Failed When Bank Information Is Correct?
- What Can I Do If the Bank Information Is Incorrect or Has Changed?
- Why Is the Associated Information Questionnaire Is Required During Accreditation?
- Why Is Payment Information Authentication Delayed?
- Can a Cloud Solution Provider Change Its Registration Country?
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Business Information Authentication
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Partner Organization Management
- Maintaining Exam Voucher User Information
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Member Management
- Maintaining Exam Voucher User Information
- What Can I Do If My IAM User Account Does Not Have the Permission to Log In to Partner Center or 401 Is Displayed When I Log In to Partner Center?
- Why Am I Unable to View My IAM Users in Member Management of Partner Center?
- How Do I Create a Member Account and How Do I Control the Permissions of a Member Account?
- How Do I Add a Master Account?
- What Should I Do If a Message Is Displayed Indicating that the Email Address Has Been Registered When I Create a User?
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Dedicated Personnel
- Why Is the Message "Verification Failed" Displayed When I Invite a Member to Associate Its HUAWEI ID with the Partner Account on the Dedicated Personnel Tab Page?
- Why Does the Prompt Say that the Login ID Cannot Be Found When I Try to Invite a Member?
- What Is the Validity Period of the Invitation Link Sent to a Member to Associate Its HUAWEI ID with the Partner Account?
- How Do I Bind an Individual Certificate to a Partner Account? How Do I Upload a Certificate?
- Why Is Cloud Migration Not Displayed When I Upload a Certificate Using an Individual Account?
- How Do I Transfer an HCIP Certificate from One Account A to Another Account?
- Why Am I Unable to Find Corresponding Certificate in My HUAWEI ID That Has Already Been Associated with a Partner Account After I Pass the HCIP Certification.
- How Do I Associate My HUAWEI ID with the Company Account? Can Only the Company Account Invite Member Accounts to Associate Their Personal HUAWEI ID with the Company Account?
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Partner Benefit Request
- Description of Basic Benefits
- Test Coupons
- Exam Vouchers
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Market Development Fund (MDF)
- How Much MDF Can I Get?
- Can I Organize Marketing Activities Before the MDF Application Is Approved?
- Which Activities Is MDF Applicable To?
- What MDF Application Materials Are Needed?
- What Expenses Is MDF Applicable To?
- Key Points for MDF Use
- Can I Submit One Application for Multiple Activities?
- When Is the Deadline for MDF Reimbursement Applications?
- What Are Compliance Requirements for Using MDF?
- Why Is the MDF Frozen When I Apply for It? How Do I Unfreeze It?
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Funding Head (FH)
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Cloud Solution Provider Program/Distribution Partner Program (Distributor) – FH for BD/SA
- What Are the Requirements for Requesting the Funding Head?
- What Are the Requirements for Dedicated Personnel in FH Request?
- What Information Do Dedicated Personnel Need to Maintain for FH Request?
- How Do I Main the Information of Dedicated Personnel?
- Why Is the Number of Final FH Recipients Half of That of Dedicated Personnel Who Meet FH Request Requirements?
- How Often Should FH Incentives Be Reconciled?
- How Often Can FH Payment Be Requested?
- How Is the On-the-Job Duration Calculated?
- What Is the Monthly Funding Amount?
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Cloud Solution Provider Program/Distribution Partner Program (Distributor) – FH for BD/SA
- Competency Improvement Incentive
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Cloud Solution Providers
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Partner Policies
- What Is Cloud Solution Provider Program?
- What Is the Revenue of a Cloud Solution Provider? How Do I Calculate the Revenue?
- What Are the Incentives for a Cloud Solution Provider?
- Are Cloud Resources Used by Cloud Solution Providers Themselves Included in the Sales Revenue?
- Is the Consumption Using Coupons Issued by HUAWEI CLOUD Included in Sales Revenue?
- Is Customers' Consumption for New Resources Differentiated from That for Renewal in Partners' Revenue?
- How Can Partners Apply for Additional POC Test Coupons?
- How Are Incentive Earnings Distributed?
- How Long Is the Validity Period of the Referral and Reseller Models?
- What Is the Transaction Mode for the Referral and Reseller Model?
- How Do Partners Set Discounts for Customers?
- What Does the Account Information, Amount Due, and Account Balance of the Partner Center Mean?
- Do Cloud Solution Providers Need to Make Payment to Huawei Cloud in Advance for Overstock?
- Does a Partner Need to Provide Services for Customers Associated in the Referral Model?
- Does HUAWEI CLOUD Set Budgets for Partners? What Is the Relationship Between This Function and Budget Setting by Partners for Reseller Customers?
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Registration and Authentication
- How Do I View My Partner Qualification Information?
- How Do I Become a Huawei Cloud Solution Provider?
- If I Want to Become a Cloud Solution Provider, What Do I Do When I Am Prompted to Bind a Credit Card During Account Registration?
- How Do I Join the Cloud Solution Provider Program When I Already Have My Huawei Cloud Account Bound with a Credit Card?
- How Do I Join Cloud Solution Provider Program When My Account Has Purchased Huawei Cloud Services?
- Why Can't I Purchase Huawei Cloud Services As a Cloud Solution Provider?
- How Does a Cloud Solution Provider Try Huawei Cloud Services?
- Can a Partner Account Be Deregistered?
- Can a Partner Registered in Country A Register as a Huawei Cloud Solution Provider in Country B?
- Why Cannot I Bind a Credit Card to My Account If I Want to Become a Cloud Solution Provider?
- Can I Bind a Bank Card of Country B to an Account Registered in Country A?
- When Do I Need to Renew My Partner Program Certificates and How Do I Renew Them?
- How Do I Change the Phone Number of My HUAWEI ID?
- How Do I Change My Individual Account to an Enterprise Account?
- Registering a New Account and Applying to Join Cloud Solution Provider Program
- Registering a New Account and Upgrading the Partner Tier
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Association and Disassociation
- What Are the Precautions for Associating a Customer with a Partner?
- How Can I Change the Association Type for My Customers?
- How Does a Partner Send Invitation Links?
- How Does a Partner Create a QR Code for Developing Customers?
- Can Partners Pre-register a Project?
- What Can I Do If I Fail to Pre-register a Customer? If I Pre-register a Customer Successfully, Is the Customer Successfully Associated with Me?
- Do Huawei Cloud Solution Providers Need to Pre-Register Customer Projects When Developing Customers?
- What Should I Enter for HUAWEI CLOUD BD When I Register an Opportunity?
- Incentives
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Incentive Settlement
- What Are Partner's Revenue and Incentives?
- When Does Huawei Start Reconciliation and Settle Incentives After Customers Purchase Cloud Services?
- Where Can I View My Incentive Data?
- What Are the Differences Between Incentives from Reseller Customers and Incentives from Referral Customers?
- How Can I Confirm My Incentives? How Do I Map the Data to the Policies That I Enjoy?
- How Does Huawei Cloud Distribute (or Pay) the Incentive Earnings?
- What Are the Incentive Invoice Requirements?
- What Is the Settlement Currency Used If I Choose Transfer to bank account?
- What Taxes Should Be Deducted When Incentives Are Paid?
- When Can I Get the Coupons When I Choose Exchange for cash coupons?
- When Do Partners Need to Issue Invoices to HUAWEI CLOUD?
- How Long Is an Incentive Earning Valid For?
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Discounts and Coupons
- Can a Product Be Bought Using a Cash Coupon Alone?
- After a Customer Associates with a Partner, Can the Customer's Account Balance Still Be Used?
- What Is a Cash Coupon Quota and How Do I Use It?
- What Are the Cash Coupon Usage Rules and Can the Coupons Be Used Together with Commercial and Promotion Discounts?
- Can I Use Multiple Cash Coupons at a Time?
- Why Can't I Find My Cash Coupon Converted from My Historical Cash Coupon Quota?
- What Are Test Coupons?
- Are There Any Limits on Using Test Coupons and How Do I Use Test Coupons?
- Will Customer Resources Be Automatically Deleted After Test Coupons Are Used Up?
- Will I Fall Into Arrears After Test Coupons Are Used Up?
- Is the Consumption Generated by Test Coupons Counted into Partner Revenue?
- How Do I Apply for Test Coupons As a Cloud Solution Provider?
- How Can I Request Test Coupons As a Carrier Partner?
- Is There Any Limit on the Test Coupon Amount That Can Be Requested?
- Why Is My Cash Coupon Quota Missing? How Do I Use the New Cash Coupons?
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Other
- How Does a Partner Change the Account Name?
- How Do I Change a Mobile Number?
- How Do I Change an Email Address?
- How Do I Download a Partner Program Certificate, and How Can I View the Validity Period of the Certificate?
- Why I Fail to Receive a Verification Code When Registering a Partner Account?
- How Can I Configure Email and SMS Notifications for Specific Personnel to Send Financial Information to Them?
- How Do I View and Download the HCPN Certification Agreement and the Huawei Cloud Solution Partner Cooperation Agreement?
- How Do I Pay Yearly/Monthly Products?
- What Are the Impacts If a Partner Revokes Its Reseller Customers' Permission to View Bills or Cost in the Billing Center?
- What Are the Statistical Rules of the Expenditure Dashboard?
- How Do I View the Expenditure Summary After the Expenditure Summary Module Has Been Moved from the Customer Expenditure Page to the Expenditures Page?
- What Are the Impacts of Bill Run Mechanism Adjustment on Partners?
- How Do I Create a Service Ticket?
- How Do I View the Service Ticket Processing Progress?
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Partner Policies
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Sub-customers of Solution Partners
- Where Can a Customer View the Invitations?
- How Do Customers View Their Associated Partners?
- When Will a Customer Be Notified After the Customer Is Associated with a Partner?
- Can Customers Place Orders on the HUAWEI CLOUD Official Website? Do Customers Need to Ask Their Partners to Do That for Them?
- How Long Is the Validity Period of an Invitation Link Sent by Partners?
- What Should I Do If I Cannot Be Associated with a Partner?
- How Can a Customer Disassociate from a Partner?
- Can a Reseller Customer Purchase Pay-per-Use Products If Its Partner Sets the Budget to 0? Will This Incur Overdue Payment?
- Why Are My Cash Coupons Missing?
- Carrier Partners
- KooGallery Partners
- Partner Brand Marketing
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Market Development Fund (MDF)
Updated on 2024-03-20 GMT+08:00
Market Development Fund (MDF) is a special fund only for marketing activities to help partners achieve sales and market goals.
HCPN partners who have completed business information authentication can apply for an MDF quota corresponding to their partner tiers. For details about the MDF quota, see How Much MDF Can I Get?
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