Querying Associated Service Tickets
Function
Query associated service tickets. Brief information of these service tickets is returned.
URI
GET /v2/servicerequest/cases/{case_id}/relations
Parameter | Mandatory | Type | Description |
|---|---|---|---|
case_id | Yes | String | Specifies the ID of the service ticket to be associated. Minimum length: 1 Maximum length: 64 |
Request Parameters
Parameter | Mandatory | Type | Description |
|---|---|---|---|
X-Auth-Token | Yes | String | Specifies the user token. It can be obtained by calling the IAM API (value of X-Subject-Token in the response header). Minimum length: 1 Maximum length: 5000 |
X-Language | No | String | Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default. Some internationalization information, such as the service ticket type and name, is displayed based on the language environment. Minimum length: 1 Maximum length: 32 |
X-Time-Zone | No | String | Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default. Time-related data is processed based on the time zone of the environment. Minimum length: 1 Maximum length: 32 |
Response Parameters
Status code: 200
Parameter | Type | Description |
|---|---|---|
case_relation_list | Array of CaseRealtionInfo objects | Specifies the list of associated service tickets. Array length: 0 - 3 |
Parameter | Type | Description |
|---|---|---|
case_id | String | Specifies the service ticket ID. Minimum length: 1 Maximum length: 64 |
simple_description | String | Describes the service ticket briefly. Minimum length: 1 Maximum length: 2000 |
user_name | String | Specifies the user who submits the service ticket, that is, the username. Minimum length: 1 Maximum length: 256 |
Request Example
None
Response Example
Status code: 200
Code 200 is returned if the operation is successful.
{
"case_relation_list" : [ {
"case_id" : "test",
"simple_description" : "test",
"user_name" : "test"
} ]
} Status Codes
Status Code | Description |
|---|---|
200 | Code 200 is returned if the operation is successful. |
Error Codes
See Error Codes.
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.

