Placing Orders on Customers' Behalf

Prerequisites

• Before placing an order on behalf of a customer associated by reseller mode, a reseller needs to contact its distributor to obtain the permission for order placement and O&M on behalf of the customer.
• Before placing an order on behalf of a customer associated by reseller mode, a reseller needs to obtain the customer's authorization. For details, see Request Authorization from a Customer.

Procedure

1. Access the Customer Management page.

   a) Log in to Huawei Cloud as a reseller.

   b) Click Partner Center in the drop-down list of your account name in the upper right corner.

   c) In the top navigation bar, select Sales > Customers > Customer Management.

2. Locate the target customer and click More > Place Order on Customers' Behalf in the Operation column.

   You can search for customers by whether the account is automatically frozen, association type, association time, customer name, customer account, customer ID, account manager name, month-to-date expenditure, resource expiration date, mobile number, budget usage, or customer tag.

   

   

   Click the eye icon next to a header to show or hide the complete content in the column. The content is hidden by default. For example, you can click the eye icon next to Customer/Account Name to show or hide the complete content of customer names.

3. In the displayed dialog box, click OK.

   

4. On the Select Products page, select a cloud service and place an order as prompted.

   

   

   When you place orders on a customer's behalf, your partner account will be switched to the customer account. To switch the account back, click Switch Role.

Other Operations

You can choose Customer > Customer Orders and view the orders of yearly/monthly resources placed on customers' behalf. You can also choose Customers > Customer Management and choose More > View Resources to query pay-per-use resources provisioned on customers' behalf.