Help Center/Server Migration Service/FAQs/Agent Installation and Startup/How Do I Troubleshoot Failures of Pasting the AK/SK Pair When I Start the SMS-Agent (Python 2) on Windows Server 2008?
Updated on 2025-11-06 GMT+08:00

How Do I Troubleshoot Failures of Pasting the AK/SK Pair When I Start the SMS-Agent (Python 2) on Windows Server 2008?

Symptom

When you started the SMS-Agent (Python 2), you could not paste the AK/SK pair by right-clicking in the command window.

Solution

  1. Log in to the source server.
  2. Go to the SMS-Agent installation directory C:\SMS-Agent-Py2 and double-click agent-start.exe.
  3. Copy the AK, click the icon in the upper left corner of the window, choose Edit > Paste from the displayed menu, and press Enter.
  4. Copy the SK, click the icon in the upper left corner of the window, choose Edit > Paste from the displayed menu, and press Enter.