Error Codes for Service Plane APIs

If an error occurs in API calling, no result is returned. Identify the cause of error based on the error codes of each API. If an error occurs in API calling, HTTP status code 4xx or 5xx is returned. The response body contains the specific error code and information. If you fail to locate the cause of the error, contact technical support and provide the error code for troubleshooting.

**Table 1** Error codes
Status Code	Error Code	Error Message	Description	Solution
400	GES.8000	Incorrect parameter format.	Incorrect parameter format.	Check whether the request body is the same as that described in the document.
400	GES.8001	Failed to query graph statistics.	Failed to query graph statistics.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical personnel.
500	GES.8002	Graph statistics query error.	Graph statistics query error.	Check whether the token has expired. If it is expired, obtain a new one. If the fault persists, report the error information in errorMessage to technical support.
400	GES.8005	Incorrect parameter.	Incorrect parameter.	Check whether the project ID in the URL is correct. Check whether the request header is correct, for example, whether X-Auth-Token is correct.
400	GES.8006	Invalid resource access.	Invalid resource access.	Check whether the project ID in the URL is correct.
400	GES.8007	Invalid token.	Invalid token.	Check whether the token is correct.
400	GES.8008	An error occurs in the underlying authentication system.	An error occurs in the underlying authentication system.	Try again later or contact technical support.
400	GES.8011	Failed to export a graph.	Failed to export a graph.	Check whether the graph name is correct. Check whether the export path is correct. Check whether the account has the OBS write permission.
400	GES.8012	Failed to clear a graph.	Failed to clear a graph.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical support.
400	GES.8013	Failed to incrementally import data to the graph.	Failed to incrementally import data to the graph.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical support.
400	GES.8020	The current user does not have permission.	The current user does not have the required permission for granular permission control.	Grant permissions as the Security Administrator.
400	GES.8101	Invalid filter criteria for edge queries.	Invalid filter criteria for edge queries.	Check whether format of the filter criteria for edge queries is correct.
400	GES.8102	Invalid label for edge filtering queries.	Invalid label for edge filtering queries.	Check whether the labels are in the correct JSON format.
400	GES.8103	Both the condition and label of edge filtering queries are empty.	Both the condition and label of edge filtering queries are empty.	The condition and label of edge filtering queries cannot be both empty.
400	GES.8104	Invalid edge filtering query sequence.	Invalid edge filtering query sequence.	Check whether the edge filtering query sequence is valid.
400	GES.8105	Failed to query edges that meet filter criteria.	Failed to query edges that meet filter criteria.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical personnel.
400	GES.8106	The source vertex or target vertex in the edge details is empty.	The source vertex or target vertex in the edge details is empty.	Ensure that the source vertex or target vertex in the edge details cannot be empty.
400	GES.8107	Failed to query edge details.	Failed to query edge details.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical personnel.
500	GES.8108	Edge details query error.	Edge details query error.	Try again later or contact technical personnel.
400	GES.8109	Invalid edge filtering query operator.	Invalid edge filtering query operator.	Ensure that the values of edge filtering query operators are in, out, both, and edge.
400	GES.8110	Parameter edges cannot be left blank.	Parameter edges cannot be left blank.	Check whether the value of edges in the batch edge query request body is empty.
400	GES.8201	Invalid label for vertex filtering queries.	Invalid label for vertex filtering queries.	Check whether the labels are in the correct JSON format.
400	GES.8202	Invalid filter criteria for vertex queries.	Invalid filter criteria for vertex queries.	Check whether propertyName of the vertex query API is left blank. Check whether values of the vertex query API is left blank. If the fault persists, report the error information in errorMessage to technical personnel.
400	GES.8203	Both the condition and label of vertex filtering queries are empty.	Both the condition and label of vertex filtering queries are empty.	Ensure that the condition and label of vertex filtering queries are not both empty.
400	GES.8204	Failed to query vertices that meet filter criteria.	Failed to query vertices that meet filter criteria.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical personnel.
400	GES.8205	Invalid vertex filtering query sequence.	Invalid vertex filtering query sequence.	In the vertex filtering query API, orderValue must be set to incr or decr.
400	GES.8206	Both vertexid and vertextids exist.	Both vertexid and vertextids exist.	vertexid and vertextids cannot coexist.
400	GES.8207	Both vertexid and vertextids are empty.	Both vertexid and vertextids are empty.	The vertexid or vertextids parameter is empty.
400	GES.8208	Incorrect vertextids format.	Incorrect vertextids format.	Check whether vertextids is a JSON array.
400	GES.8209	Failed to query vertex details.	Failed to query vertex details.	Check whether the graph name exists.
500	GES.8210	Vertex details query error.	Vertex details query error.	Try again later or contact technical personnel.
400	GES.8211	Invalid vertex filtering query operator.	Invalid vertex filtering query operator.	Ensure that values of vertex filtering query operators are inV, outV, bothV, and vertex.
400	GES.8212	Failed to delete the vertex label.	Failed to delete the vertex label.	Check whether the label exists.
400	GES.8213	Failed to add the vertex label.	Failed to add the vertex label.	Check whether the label exists.
400	GES.8214	Parameter vertices cannot be left blank.	Parameter vertices cannot be left blank.	Check whether the value of vertices in the batch vertex query request body is empty.
400	GES.8220	Failed to update the vertex properties.	Failed to update the vertex properties.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical personnel.
400	GES.8221	Failed to update the edge properties.	Failed to update the edge properties.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical personnel.
400	GES.8301	Failed to query a job.	Failed to query a job.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical personnel.
500	GES.8302	Job query error.	Job query error.	Try again later or contact technical personnel.
400	GES.8303	Failed to terminate a job.	Failed to terminate a job.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical personnel.
500	GES.8304	Job termination error.	Job termination error.	Try again later or contact technical personnel.
400	GES.8401	The algorithm or graph name cannot be empty.	The algorithm or graph name cannot be empty.	Ensure that the algorithm or graph name in not empty.
400	GES.8402	Failed to run the algorithm.	Failed to run the algorithm.	If the network fluctuates, try again later. Check whether the graph name in the algorithm running API is correct. If the fault persists, report the error information in errorMessage to technical personnel.
500	GES.8403	Algorithm running error.	Algorithm running error.	Try again later or contact technical personnel.
400	GES.8404	Invalid algorithm running format.	Invalid algorithm running format.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical personnel.
400	GES.8501	The Gremlin command is not supported.	The Gremlin command is not supported.	Replace the unsupported Gremlin statements: tryNext, explain, and tree.
400	GES.8502	Failed to find the Gremlin configuration file.	Failed to find the Gremlin configuration file.	Try again later or contact technical personnel.
400	GES.8503	Gremlin query failed.	Gremlin query failed.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical personnel.
500	GES.8504	Gremlin query error.	Gremlin query error.	Try again later or contact technical personnel.
400	GES.8505	The Gremlin query statement does not contain the command field.	The Gremlin query statement does not contain the command field.	Ensure that the Gremlin query statement does not contain the command field.
400	GES.8506	The size of the Gremlin query request statements exceeds the upper limit.	The size of the Gremlin query request statements exceeds the upper limit.	The current limit is 64 MB.
500	GES.8601	Gremlin service unavailable.	Gremlin service unavailable.	Try again later or contact technical personnel.
500	GES.8602	Engine service unavailable.	Engine service unavailable.	Try again later or contact technical personnel.
400	GES.8603	Failed to create an index	Failed to create an index	Check whether the index name contains only letters, digits, hyphens (-), and underscores (_). Check whether the index parameter type complies with that specified by the API.
400	GES.8604	Failed to delete an index	Failed to delete an index	Check whether the graph name is correct. Check whether the index name is correct. Check whether Method type of the request is delete.
400	GES.8605	Failed to query an index	Failed to query an index	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical personnel.
400	GES.8609	The request body for querying path details is invalid.	The request body for querying path details is invalid.	Check whether the graph name is correct. Check whether the parameter format of the API for querying path details is correct. If the fault persists, report the error information in errorMessage to technical personnel.
400	GES.8610	The path parameter of the request body for querying path details is invalid.	The path parameter of the request body for querying path details is invalid.	Check whether the parameter format of the API for querying path details is correct. Check whether the mandatory parameters of the API for querying path details are set. If the fault persists, report the error information in errorMessage to technical personnel.
400	GES.8611	Failed to query path details.	Failed to query path details.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical personnel.
400	GES.8612	The operation of querying path details is not supported.	The operation of querying path details is not supported.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical personnel.
400	GES.8801	Failed to add a label to metadata.	Failed to add a label to metadata.	Check whether the label to be added already exists. Check whether the format of the parameter for adding the label is correct. Check whether the mandatory parameters for adding the label are set.
400	GES.8803	Failed to query the metadata.	Failed to query the metadata.	Check whether the graph to be queried exists. Check whether the value of graph_name in the API for querying graph metadata is correct.
500	GES.8804	Metadata query error.	Metadata query error.	Try again later or contact technical personnel.
400	GES.8806	K-Hop query with filter criteria failed.	K-Hop query with filter criteria failed.	If the network fluctuates, try again later. If the fault persists, report the error information in errorMessage to technical personnel.