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Help Center/ Service Tickets/ API Reference/

Service Ticket Operations

Updated on 2022-10-13 GMT+08:00

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Users can perform some operations on service tickets, such as urging, deleting, closing, and canceling service tickets.

POST /v1.0/servicerequest/case/action

Request Parameters

**Table 1** Request parameters
Parameter	Mandatory	Type	Value Range	Description
action	Yes	String	64	Specifies the operation (such as cancel, close, press, and delete).
actionDesc	No	String	400	Description of the operation.
caseId	Yes	String	32	Specifies the service ticket ID. See Querying Service Ticket List to get the ID.

Request Example

{
    "action": "cancel",
    "actionDesc": "test",
    "caseId": "TT201801010000"
}

None

For details about status codes, see Status Codes.

For details about error codes, see Historical Error Codes.

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