Querying Feedback Options

Query the feedback options that meet the query conditions.

GET /v2/irobot/feedbacks/options

**Table 1** Query parameters
Parameter	Mandatory	Type	Description
status	Yes	String	Specifies the publishing status of a feedback option. Options: UNPUBLISHED PUBLISH
feedback_source	No	String	Specifies the source of a feedback option. Options: FAQ FLOW

**Table 2** Request header parameters
Parameter	Mandatory	Type	Description
X-Auth-Token	Yes	String	Specifies the user token. It can be obtained by calling the IAM API (value of X-Subject-Token in the response header). Minimum length: 1 Maximum length: 5000
x-service-key	No	String	Specifies the flag for invoking the intelligent customer service. Minimum length: 1 Maximum length: 32
x-site	No	String	Specifies the site flag. The options are 0 (Chinese mainland) and 1 (international). Minimum length: 0 Maximum length: 1
x-language	No	String	Specifies the region language with a language abbreviation. The options are en-us and zh-cn. Minimum length: 0 Maximum length: 32

Status code: 200

**Table 3** Response body parameters
Parameter	Type	Description
error_code	String	Specifies the error code. Minimum length: 0 Maximum length: 32
error_msg	String	Describes the error. Minimum length: 0 Maximum length: 32
feedback_options	Array of FeedbackOption objects	Specifies the option list. Array length: 0 - 100000

**Table 4** FeedbackOption
Parameter	Type	Description
feedback_option_id	String	Specifies the feedback option ID. Minimum length: 0 Maximum length: 65535
feedback_option_name	String	Specifies the feedback option name. Minimum length: 0 Maximum length: 65535

GET https://{endpoint}/v2/irobot/feedbacks/options?feedback_source=FAQ&status=PUBLISH

null

Status code: 200

Code 200 is returned if the operation is successful.

{
  "feedback_options" : [ {
    "feedback_option_id" : "option-id",
    "feedback_option_name" : "option-name"
  } ]
}

Status Code	Description
200	Code 200 is returned if the operation is successful.

Parent topic: Intelligent Customer Service

Thank you very much for your feedback. We will continue working to improve the documentation.

The system is busy. Please try again later.