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What Should I Do If an Error Occurs When I Open a Folder on an FTP Server?

Symptom

An error occurred when I opened a folder on an FTP server. The system displayed a message for checking permissions.

Figure 1 FTP Folder Error

Possible Causes

The FTP firewall configured for the browser blocked the file opening.

Solution

The following uses Internet Explorer as an example.

  1. Open the Internet Explorer and choose Tools > Internet options.
  2. Click the Advanced tab.
  3. Deselect Use Passive FTP (for firewall and DSL modem compatibility).
    Figure 2 Internet Options
  4. Click OK, restart Internet Explorer, and open the folder on the FTP server again.
Parent topic: File Transferring