Help Center> Elastic Cloud Server> FAQs> Login and Connection> Remote Login Errors on Windows> What Should I Do If I Do Not Have the Permission to Remotely Log In to a Windows ECS?
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What Should I Do If I Do Not Have the Permission to Remotely Log In to a Windows ECS?

Symptom

When I connect a remote desktop to a Windows ECS, the system prompts that I need the permission to log in through Remote Desktop Services.

Figure 1 Remote login right missing.

Solution

  1. Open the cmd window and enter gpedit.msc.
  2. Click OK to start Local Group Policy Editor.
  3. Choose Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment.
    1. Locate and double-click Allow log on through Remote Desktop Services. Ensure that Administrators and Remote Desktop Users have been added.
      Figure 2 Allow log on through Remote Desktop Services properties
    2. Locate and double-click Deny log on through Remote Desktop Services. If the administrator account exists, delete it.
      Figure 3 Deny log on through Remote Desktop Services properties