Help Center> Elastic Cloud Server> FAQs> Login and Connection> Logins Through the Management Console> What Should I Do If Garbled Characters Are Displayed When I Log In to My ECS Using VNC?
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What Should I Do If Garbled Characters Are Displayed When I Log In to My ECS Using VNC?

Symptom

After I attempted to log in to my Linux ECS using VNC, garbled characters are displayed, as shown in Figure 1.

Figure 1 Garbled characters on the VNC-based login page

Possible Causes

The cat command was executed to display a large binary file, leading to garbled characters.

Solution

Log in to the ECS as user root and run the following command for recovery:

reset

The reset command is used to re-initialize the ECS and refresh the terminal display. After the reset command is executed, garbled characters are cleared and the fault is rectified.