Help Center> Elastic Cloud Server> FAQs> Creation and Deletion> ECS Deletion> What Should I Do When an ECS Remains in the Restarting or Stopping State for a Long Time?

What Should I Do When an ECS Remains in the Restarting or Stopping State for a Long Time?

If an ECS remains in the Restarting or Stopping state for over 30 minutes after being restarted, you can forcibly restart or stop the ECS as follows:

  1. Log in to the management console.
  2. Click in the upper left corner and select your region and project.
  3. Under Computing, click Elastic Cloud Server.
  4. Select the target ECS and click Restart or Stop.

    A dialog box is displayed to confirm whether you want to restart or stop the ECS.

  5. Select Forcibly restart the preceding ECSs or Forcibly stop the preceding ECSs.
  6. Click OK.