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Why Am Seeing Error Code 499 When I Log In to the CBH System?
Why Am Seeing Error Code 499 When I Log In to the CBH System?
Symptoms
The error message "/3.0/profileService/freshProfile 499: service error occurs" is displayed when a user logs in to a CBH system using a web browser.
Possible Causes
The CBH system is unavailable because the mapped CBH instance is in the Restarting status.
Solutions
Log in to the CBH system after the CBH instance is restarted. For details about how to restart, see Restarting a CBH Instance.
Parent topic: CBH System Login Failures
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