Help Center> Billing Center> FAQ> Renewals> Why Is My Resource Still Frozen After I Top Up My Account?

Why Is My Resource Still Frozen After I Top Up My Account?

Frozen yearly/monthly resources can be unfrozen only after being renewed. See How Do I Renew an Instance? for details.

To unfreeze your pay-per-use resource, you need to top up your account and settle your outstanding amounts. See Topping Up an Account for details.