故障码

L1

NotHandleFault

通常业务无影响，设备无影响

无需操作。

"80E21007","80E38003","80F78006","80C98006","80CB8006","81318006","80A18006","80A18005","8C1F8609","80CD8006",

"80CD8003","80A38006","80A38003","80A58006","80A58003","80DE1805","80F18006","80F18003","80DF8006","80E01805",

"80E18400","80E01809","80E18401","80E00209","80F38006","80F38003","80E18006","80D38009","819B800D","80E38009",

"80DD8008","80DD8007","80B98006","80BD8006","819B8006","80DE1803","819D8000","81998006","81978006","81978004",

"815F8006","815F8004","81338006","81338004","817F8006","817F8004","816F8006","816F8004","814F8006","814F8004",

"81938006","81938004","81478006","81478004","813B8006","813B8004","81578006","81578004","81958006","81958004",

"81078603","8C2FA009","A4025021","A60250C1","A4025081","A214000D","A414000D","A4028801","A4025101","A2140007",

"A4140007","A2140008","A4140008","A40250E1","A214000A","A414000A","A4025061","A4025041","A214000B","A414000B",

"A414000C","A2140009","A4140009","A4303002","80B78006","80B78005","80E1800F","819B8003","80FB8000","814D8006",

"80DE0200","80DF8400","80DF8401","81B58004","81B18603","80818200","80818205","80818204","80818203","80818202",

"80818201","80F7860C","81358009","813D8009","81498009","81618009","81718009","81078008","80B18009","80B78009",

"80F38009","81A44E00"

L2

RestartRequestFault

通常业务中断，设备无影响

• step1：建议重新执行AI任务；
• step2：如果重执行失败，建议复位NPU，重新执行AI任务；

• step3：如果复位后告警仍未消除，建议隔离NPU，重新执行AI任务；

"80BB800A"

L3

RestartBusiness

通常业务中断，设备无影响

• step1：建议重新执行AI任务；
• step2：如果重执行失败，建议复位NPU，重新执行AI任务；

"8C204E00","A8028802","A4302003","A4302004","A4302005","A4302006","A4302009","A430200A","A6301002","B406009C",

"B4060008","B4060009","B406000E","A60250A1","A2301002","A2303001","B4060006","B4060007","B406000D","B4060014",

"B4060010","B4060011","80E01801","80C9800A","80CB800A","81AF8009","80C98005","80BB8000","80BB8003","80BB8008",

"80CB8005","80D58000","80C98008","80CF8003","81318008","80C98003","80DB8000","80DB800A","80D98008","81AB8008",

"80CB8009","80CB8008","80CB8002","80C98000","80DD8000","80DD8003","80D58009","80C98002","80C98009","81B78009",

"81AB800D","81AB8003","80BD8000","80BB8009","80BD8003","80BD8009","4C1F8608","8C1F8608","8C1F860B",

"8131800A","80CB8000","8107800D"

L4

FreeRestartNPU

通常业务无影响，设备无影响

任务运行中，无需处理；任务结束后，如果告警仍存在，则复位NPU。

"8C0E4E00","8C104E00","8C0C4E00","8C044E00","8C064E00","8C17A005","8C1DA005","8C19A005","8C124E00","A4193217",

"A4193218","A42A0000","A42F3917","A42F3918","8C084E00","8C464E00","8C0A4E00","41AE4E01","8C484E00","8C4C4E00"

L4.1

SubHealthFault

通常业务性能受损，设备不健康

可选择继续训练，或主动保存checkpoint文件，建议隔离NPU，重新执行AI任务。

"81A3880C","81AD8605","80E20207","81078605","80DE0207","8C2FA001","819B8605","80818C06", "8C1F860A","81B18605",

"80E18405","81078607"

L4.2

PreSeparateNPU

有可能业务性能受损，设备不健康

若故障伴随业务中断，且OS内非所有NPU上报此故障，则隔离设备，重新执行AI任务。否则按照亚健康处理，可继续原地恢复。

"110001024",

"8118043c","8118045a","8f180220","8f180221","8f180222","8f180223","8f180224","8f180225","8f180226","8f180227",

"8f180228","8f180229","8f18022a","8f18022B","8f18022C","8f18022D","8f18022E","8f18022F","8f180230","8f180231",

"8f180232","8f180233","8f180235","8f180236","8f180241","8f180243","8f180244","8f180247","8f180248","8f18024b",

"8f18024c","8f18024f","8f180251","8f180254","8f180255","8f180259","8f18025a","8f180420","8f180421","8f180422",

"8f180423","8f180424","8f180425","8f180426","8f180427","8f180428","8f180429","8f18042a","8f18042b","8f18042c",

"8f18042d","8f18042e","8f18042f","8f180430","8f180431","8f180432","8f180433","8f180434","8f180435","8f180436",

"8f180437","8f180438","8f180439","8f18043a","8f18043b","8f18043c","8f180440","8f180441","8f180442","8f180443",

"8f180444","8f180445","8f180446","8f180447","8f180448","8f18044b","8f18044c","8f18044d","8f18044e","8f18044f",

"8f180450","8f180451","8f180452","8f180453","8f180454","8f180455","8f180456","8f180457","8f180458","8f180459",

"8f18045a","8f18045b","8f18045c","8f18121B","8f181801","8f184C00","8f184C01","8f184C02","8f184C03","8f184C04",

"8f184C05","8f184C10","8f184C11","8f184C12","8f184C13","8f184C14","8f184C15","8f184C16","8f184C17","8f184C18",

"8f184C19","8f184C1A","8f184C1B","8f184C1C","8f184C1e","8f184C1f","8f184C21","8f184C22","8f184C23","8f184C24",

"8f19A000","8f19A001","8f19A002","8f19A003","8f19A004","8f19A005","8f19A006","8f19A007","8f19A008","8f19A009",

"8f19A00a","8f19A00b","8f19A00c","8f19A00d","8f19A00e","8f19A00f","8f19A010","8f19A011","8f19A012","8f19A013",

"8f19A014","8f19A015","8f19A016","8f19A017","8f19A018","8f19A019","8f19A01a","8f19A01b","8f19A01c","8f19A01d",

"8f19A01e","8f19A01f","8f19A020","8f19A021","8f19A022","8f19A023","8f19A024","8f19A025","8f19A026","8f19A027",

"8f19A028","8f19A029","8f19A02a","8f19A02b","8f19A02c","8f19A02d","8f19A02e","8f19A02f","8f19A030","8f19A031",

"8f19A032","8f19A033","8f19A034","8f19A035","8f19A036","8f19A037","8f19A038","8f19A039","8f19A03a","8f19A03b",

"8f19A03c","8f19A03d","8f19A03e","8f19A03f","8f19A040","8f19A041","8f19A042","8f19A043","8f19A044","8f19A045",

"8f19A046","8f19A047","8f19A048","8f19A049","8f19A04a","8f19A04b","8f19A04c","8f19A04d","8f19A04e"

L5

RestartNPU

通常业务中断，设备不可用

• step1： 建议复位NPU，重新执行AI任务；
• step2：如果重执行仍失败，建议隔离NPU，重新执行AI任务。

"8C03A000","8C1FA006","40F84E00","80E24E00","80E21E01","80E38008","80E3A202","80E3A203","80E39200","80F78009",

"80E2120D","80E78000","80E78008","80FA4E00","812E4E00","80C78008","80F78008","80F78003","80E18404","80C98001",

"80FB8005","80A18008","80CD8008","80A38008","80A58008","80DE1801","80F18008","80F18000","80F1800A","80CF8000",

"80DF8000","80DF8009","80DF8008","80DF800A","80F38008","80F2180D","80E18005","80E18008","80E1800A","80E21008",

"80B98000","80B98008","80BD8008","81478002","81978002","815F8002","81338002","81578002","81958002","81938002",

"81998009","81998008","81978008","815F8008","81338008","817F8008","816F8008","814F8008","81938008","80CF8008",

"81478008","813B8008","81578008","81958008","A2141004","A2141006","A2142004","A2142006","A2145004","A4183200",

"A6023001","A6023002","A6023003","A6023004","A6060000","A6060001","A6060002","A6060003","A6060004","A6060005",

"A606000A","A606000B","A606000C","A606000F","A606009D","A6060FFF","A607FFFF","A6140001","A6140002","A6140003",

"A6140004","A6140005","A6140006","A6141003","A6142003","A6143003","A6144003","A6145003","A6192D15","A6193206",

"A6193215","A6193248","A62F3905","A62FFFFF","A6303003","A6303004","A6360000","A6361000","A6362000","A8021004",

"A8060FFF","A807FFFF","A82A0000","80B78000","80B58000","81498004","80F78C02","80F78C03","80F78C04","80E3A207",

"81AF8008","81AF8000","81B58002","819B800A","80E18000","80CB8001","80E58E02","80E58E03","813B8002","80BB880D",

"812F8000","81C5800A","813F800A","8139800A","8145800A","81C38000","80E44E00","81B18008","80CF8009","816F8002",

"81C9800A","80D38001","80D58001","80DD8001","81C7800A","8C4BA00C","80E58008","80E58E05","81B38004","8C4DA000",

"81AF8004","81B38008","814D800A","81AE4E00","80F38000","81358004","813D8004","81B1800D","81B38000","81B38009","81B78004","81B78005"

L6

SeparateNPU

通常业务性能受损，设备不可用

建议隔离NPU，重新执行AI任务。

"80E3A201","80E18402","80E0020B","817F8002","814F8002","A8193235","80818C05","80DF8402","80E1880C","4C4BA00C",

"9419321B","A2301000","A2301001","A2302001","A4192C1A","A4193216","A62F3934","A8028801","A819320F","A8193234",

"A419321B","A419321C","A42F390F","A42F3916","A42F391A","A6183207","80818c00"