Help Center/ Huawei Qiankun CloudService/ More Documents/ Device Alarm Handling/ V600 Device Alarms/ Common Alarms/ ALM-135462939 hwPowerInvalid
Updated on 2024-01-25 GMT+08:00
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ALM-135462939 hwPowerInvalid

Description

A power module experienced a complete failure.(EntPhysicalIndex=[EntPhysicalIndex], EntPhysicalName=[EntPhysicalName], EntityTrapFaultID=[EntityTrapFaultID], EntityOperStatus=[EntityOperStatus], Reason=[ReasonDsp])

The power module completely failed.

Attribute

Alarm ID

OID

Alarm Severity

Alarm Type

135462939

1.3.6.1.4.1.2011.5.25.219.2.5.5

Major

Equipment alarm

Parameters

Name Meaning

EntPhysicalIndex

Indicates the index of an entity.

EntPhysicalName

Indicates the name of an entity.

EntityTrapFaultID

Indicates the error code.

EntityOperStatus

Indicates the Status.

ReasonDsp

Indicates a possible cause.

Impact on the System

  • Cause 1: Over-input-voltage occurred on the power module.

    The system does not support 110 V input.

  • Cause 2: Under-input-voltage occurred on the power module.

    The system does not support 110 V input.

  • Cause 3: The power module supply failed.

    The system does not support 110 V input.

  • Cause 4: Over-temperature occurred on the power module.

    The system does not support 110 V input.

  • Cause 5: The power module was installed but not powered on.

    The system does not support 110 V input.

  • Cause 6: The output of the power module failed.

    The system does not support 110 V input.

  • Cause 7: Over-output-voltage occurred on the power module.

    The system does not support 110 V input.

  • Cause 8: The power was not present.

    The system does not support 110 V input.

  • Cause 9: The actual power exceeded the rated power.

    The system does not support 110 V input.

  • Cause 10: The power module is in overtemperature protection state.

    The system does not support 110 V input.

  • Cause 11: The power backplane cable was not installed properly.

    Communication with the power module fails, and the power module cannot be controlled by the system.

  • Cause 12: The input AC voltage is too low.

    The system does not support 110 V input.

  • Cause 13: The power type does not match the type of the backplane.

    If the power supply is faulty, the power supply to the device may be insufficient. As a result, the board may be reset due to insufficient power supply, which indirectly affects services and needs to be handled.

  • Cause 14: The A plane power supply on the power module is faulty.

    This failure will result in insufficient power supply on the device, thus powering off or resetting a board and indirect impacting services. Thus, a speedy solution is required.

  • Cause 15: The B plane power supply on the power module is faulty.

    This failure will result in insufficient power supply on the device, thus powering off or resetting a board and indirect impacting services. Thus, a speedy solution is required.

  • Cause 16: The A plane power supply on the power module is over voltage.

    If the power supply is faulty, the power supply to the device may be insufficient. As a result, the board may be reset due to insufficient power supply, which indirectly affects services and needs to be handled.

  • Cause 17: The B plane power supply on the power module is over voltage.

    If the power supply is faulty, the power supply to the device may be insufficient. As a result, the board may be reset due to insufficient power supply, which indirectly affects services and needs to be handled.

  • Cause 18: The A plane power supply on the power module is under voltage.

    If the power supply is faulty, the power supply to the device may be insufficient. As a result, the board may be reset due to insufficient power supply, which indirectly affects services and needs to be handled.

  • Cause 19: The B plane power supply on the power module is under voltage.

    If the power supply is faulty, the power supply to the device may be insufficient. As a result, the board may be reset due to insufficient power supply, which indirectly affects services and needs to be handled.

  • Cause 20: Under-output-voltage occurred on the power module.

    The power supply of the power module is abnormal. As a result, the board may be reset due to insufficient power supply, which indirectly affects services and needs to be handled.

Possible Causes

  • Cause 1: Over-input-voltage occurred on the power module
  • Cause 2: Under-input-voltage occurred on the power module.
  • Cause 3: The power module supply failed.
  • Cause 4: Over-temperature occurred on the power module.
  • Cause 5: The power module was installed but not powered on.
  • Cause 6: The output of the power module failed.
  • Cause 7: Over-output-voltage occurred on the power module.
  • Cause 8: The power was not present.
  • Cause 9: The actual power exceeded the rated power.
  • Cause 10: The power module is in overtemperature protection state.
  • Cause 11: The power backplane cable was not installed properly.
  • Cause 12: The input AC voltage is too low.
  • Cause 13: The power type does not match the type of the backplane.
  • Cause 14: The A plane power supply on the power module is faulty.
  • Cause 15: The B plane power supply on the power module is faulty.
  • Cause 16: The A plane power supply on the power module is over voltage.
  • Cause 17: The B plane power supply on the power module is over voltage.
  • Cause 18: The A plane power supply on the power module is under voltage.
  • Cause 19: The B plane power supply on the power module is under voltage.
  • Cause 20: Under-output-voltage occurred on the power module.

Procedure

  • Cause 1: Over-input-voltage occurred on the power module.
    1. Check whether the external power supply is proper. If not, repair the external circuit.
    2. If the fault persists, replace the power module.
  • Cause 2: Under-input-voltage occurred on the power module.
    1. Check whether the external power supply is proper. If not, repair the external circuit.
    2. If the fault persists, replace the power module.
  • Cause 3: The power module supply failed.
    1. Check whether the fan of the power module cannot work because the air filter is clogged. If so, clean the air filter.
    2. Check whether the ambient temperature is within the allowed range. If the temperature is too high, improve heat dissipation.
    3. Check whether the power supply is normal. If not, repair the external power supply circuit.
    4. If the fault persists, replace the power module.
  • Cause 4: Over-temperature occurred on the power module.

    1. Check whether the fan of the power module cannot work because the air filter is clogged. If so, clean the air filter.

    2. Check whether the ambient temperature is within the allowed range. If the temperature is too high, improve heat dissipation.

    3. Check whether the power supply is normal. If not, repair the external power supply circuit.

    4. If the fault persists, replace the power module.

  • Cause 5: The power module was installed but not powered on.
    1. Power on the power module.
  • Cause 6: The output of the power module failed.
    1. Check whether the external power supply is proper. If not, repair the external circuit.
    2. If the fault persists, replace the power module.
  • Cause 7: Over-output-voltage occurred on the power module.
    1. Check whether the external power supply is proper. If not, repair the external circuit.
    2. If the fault persists, replace the power module.
  • Cause 8: The power was not present.
    1. Check whether the power module is properly installed. If not, remove and then reinstall the power module properly.
  • Cause 9: The actual power exceeded the rated power.
    1. Check whether the power module is a standard power module. If not, replace the power module. If the power module is a standard one, contact technical support personnel.
  • Cause 10: The power module is in overtemperature protection state.
    1. The handling procedure is the same as that for cause 5.
  • Cause 11: The power backplane cable was not installed properly.
    1. Remove and then install the power module.
    2. Collect traps, logs, and configurations, and contact technical support personnel.
  • Cause 12: The input AC voltage is too low.
    1. Connect the device to a power supply system whose voltage is greater than 165 V.
    2. Check the product manual to determine the supported power module types.
  • Cause 13: The power type does not match the type of the backplane.
    1. Check whether the power module and backplane types match. If they do not match, replace the power module with one matching the backplane type and then check whether the trap is cleared.
      • If the trap is cleared, go to Step 3.
      • If the trap persists, go to Step 2.
    2. Collect trap, log, and configuration information, and contact technical support personnel.
    3. End.
  • Cause 14: The A plane power supply on the power module is faulty.
    1. Check whether the external power supply is normal.
      • If not, go to step 2.
      • If so, go to step 3.
    2. Repair the external power supply circuit.
      • If so, go to step 5.
      • If not, go to step 3.
    3. Replace the power module.
      • If so, go to step 5.
      • If not, go to step 4.
    4. Collect trap, log, and configuration information, and contact technical support personnel.
    5. End.
  • Cause 15: The B plane power supply on the power module is faulty.
    1. Check whether the external power supply is normal.
      • If not, go to step 2.
      • If so, go to step 3.
    2. Repair the external power supply circuit.
      • If so, go to step 5.
      • If not, go to step 3.
    3. Replace the power module.
      • If so, go to step 5.
      • If not, go to step 4.
    4. Collect trap, log, and configuration information, and contact technical support personnel.
    5. End.
  • Cause 16: The A plane power supply on the power module is over voltage.
    1. Check whether the external power supply is normal.
      • If not, go to step 2.
      • If so, go to step 3.
    2. Repair the external power supply circuit.
      • If so, go to step 5.
      • If not, go to step 3.
    3. Replace the power module.
      • If so, go to step 5.
      • If not, go to step 4.
    4. Collect trap, log, and configuration information, and contact technical support personnel.
    5. End.
  • Cause 17: The B plane power supply on the power module is over voltage.
    1. Check whether the external power supply is normal.
      • If not, go to step 2.
      • If so, go to step 3.
    2. Repair the external power supply circuit.
      • If so, go to step 5.
      • If not, go to step 3.
    3. Replace the power module.
      • If so, go to step 5.
      • If not, go to step 4.
    4. Collect trap, log, and configuration information, and contact technical support personnel.
    5. End.
  • Cause 18: The A plane power supply on the power module is under voltage.
    1. Check whether the external power supply is normal.
      • If not, go to step 2.
      • If so, go to step 3.
    2. Repair the external power supply circuit.
      • If so, go to step 5.
      • If not, go to step 3.
    3. Replace the power module.
      • If so, go to step 5.
      • If not, go to step 4.
    4. Collect trap, log, and configuration information, and contact technical support personnel.
    5. End.
  • Cause 19: The B plane power supply on the power module is under voltage
    1. Check whether the external power supply is normal.
      • If not, go to step 2.
      • If so, go to step 3.
    2. Repair the external power supply circuit.
      • If so, go to step 5.
      • If not, go to step 3.
    3. Replace the power module.
      • If so, go to step 5.
      • If not, go to step 4.
    4. Collect trap, log, and configuration information, and contact technical support personnel.
    5. End.
  • Cause 20: Under-output-voltage occurred on the power module.
    1. Check whether the external power supply is normal. If the external power supply is abnormal, repair the external circuit.
    2. If the alarm persists, replace the power module.

Clearing

After the fault is rectified, the system clears this alarm, removing the need to manually clear it. This alarm will not be displayed on the Current Alarms page.

Parent topic: Common Alarms