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Updated on 2025-03-26 GMT+08:00
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Unfreezing an Account

Unfreezing an Account

You can unfreeze customers' accounts as needed.

Procedure

  1. Use your account to log in to Huawei Cloud.
  2. Click Partner Center in the drop-down list of your account name.
  3. In the top navigation bar, select Sales > Customers > Customer Management.
  4. Locate the target customer, click More > Unfreeze Account in the Operation column.
  5. Enter the reason and click OK. A message is displayed indicating that the account is unfrozen.

    If you have enabled the verification code function, a verification code will be required.