更新时间:2024-10-29 GMT+08:00

错误码

功能说明

合作伙伴调用华为云开放的运营能力接口时,响应正文中包含错误码和错误码描述。

  • 状态码4xx:由于明显的客户端错误(例如,格式错误的请求语法、参数错误等),华为云会返回4xx错误码,请及时检查请求消息的正确性,重新发起请求。
  • 状态码5xx:由于华为云系统原因,导致无法完成明显有效请求的处理,可及时联系华为云客服处理。

返回体格式

{
  "error_code": "xxxx",
  "error_msg": "xxxx"
}

错误码说明

表1 错误码

状态码

错误码

错误码信息

错误码描述

200

CBC.0000

Success.

成功。

403

CBC.0156

Access denied. The customer does not belong to the website you are now at.

访问拒接,不是本站点客户。

400

CBC.18000016

Insufficient permissions. Contact your associated partner.

权限不足,请联系您的合作伙伴。

400

CBC.18000048

Too many independent accounting members. Specify a member account for query.

您名下的财务独立子,超过系统可支持查询的数量,请指定企业子账号查询。

200

CBC.3002

The resource has been locked.

资源被锁定。

200

CBC.3006

Unsupported cloud service type.

云服务类型不支持。

200

CBC.3016

Expired resources exist.

存在过期资源。

200

CBC.30050007

It is not a primary resource, and the renewal quotation is not allowed.

资源非主资源,不允许续费询价。

200

CBC.30050008

The period type or number of periods for the resource does not exist.

资源不存在对应的的周期类型或周期数。

200

CBC.30050009

The resources do not exist or has been deleted due to expiration.

资源已过期删除或不存在。

200

CBC.30050010

This operation is not allowed because some resources are included in the unpaid orders.

当前操作的资源中,有资源包含在您的待支付的订单,不能进行当前操作。

200

CBC.30050011

The resources are being unsubscribed from or changed.

资源正在退订或者变更。

200

CBC.30050013

The product cannot be renewed.

该产品不支持续费。

200

CBC.3106

The order status has changed and no payment can be made.

订单状态已发生变更,不能进行支付操作。

200

CBC.3112

The coupon or stored-value card has been used.

优惠券或储值卡已被使用。

200

CBC.3124

Resources have been unsubscribed from.

资源已经退订。

200

CBC.3144

Operation not supported. There is an order in progress for this resource.

资源有处理中的订单,不能进行当前操作。

200

CBC.3128

The resource does not have renewed periods or its renewed periods have taken effect, and the renewal periods cannot be unsubscribed from.

资源无已续费周期或续费周期已生效,不支持退订续费周期。

200

CBC.3141

Cloud service quota or capacity is insufficient, or the resource specifications have changed.

云服务配额或容量不足或规格发生变化。

200

CBC.3155

Insufficient enterprise project fund quota, or invalid project.

企业项目资金配额不足/项目不可用。

200

CBC.3162

The add-on package you purchased does not meet payment requirements.

您购买的加油包不满足支付条件。

200

CBC.3185

The cloud service can only be unsubscribed from as a whole.

云服务必须整体退订。

200

CBC.3638

Subscription to bandwidth add-on packages cannot be renewed.

带宽加油包不能续费。

200

CBC.3640

Bandwidth add-on packages cannot be unsubscribed from.

有加油包的资源,不能退订。

200

CBC.5005

The customer is being authenticated by HUAWEI CLOUD.

该客户正在华为云系统认证。

400

CBC.50000030

Setting budgets not supported. This reseller's budget quota is insufficient.

云经销商预算额度已不足,无法进行设置预算。

400

CBC.50000033

Budget setting permissions have been revoked. This reseller cannot set budgets.

您授权云经销商预算设置权限已取消,云经销商无法进行预算设置。

200

CBC.50000045

No frequent operations are allowed for the same coupon quota.

不能对同一个代金券额度进行频繁操作。上一次的代金券额度划拨正在进行中,不允许并行划拨,待结束后再进行下一次操作。

200

CBC.5006

The customer type (individual/enterprise) is different from the customer type stored in HUAWEI CLOUD.

客户类型(个人/企业)和华为云系统存储的客户类型不同。

200

CBC.5007

The subscribed products must belong to the same region.

订购产品必须属于同一个区域。

200

CBC.5020

Partial failure.

部分失败。

200

CBC.5023

The account type does not match the association type.

账户类型与合作伙伴关联类型不匹配。

200

CBC.5024

This API cannot be invoked because the association type of the customer is incorrect.

客户的关联类型不允许调用该接口。

200

CBC.5041

Resources in this order have been unsubscribed.

该订单中的资源已经退订。

200

CBC.5042

Resources cannot be found.

资源无法找到。

200

CBC.6001

Required param resource id or riInstanceId is null or empty.

资源ID或者预留实例ID为空。

200

CBC.6055

Calculate result exceeds max value.

询价结果超过金额最大限制。

200

CBC.6006

The required product cannot be found.

找不到您询价的产品。

400

CBC.0100

parameter error.

输入参数校验失败。

400

CBC.0101

Invalid parameter.

参数无效。

400

CBC.18000014

Inactive Cost Management.

未开通成本中心。

400

CBC.18000053

Insufficient permissions. Contact your enterprise master.

权限不足,请联系您的企业主。

400

CBC.30000010

Invalid order (maybe the order does not exist), unable to operate.

无效订单(可能是订单不存在),不能进行操作。

400

CBC.30000067

Unsubscription not supported. This resource has been deleted or the subscription to this resource has not been synchronized to CBC.

资源已被删除或者资源未被纳管,不支持退订。

400

CBC.30000052

The resource or account has been already frozen.

已冻结,不能执行此操作。

400

CBC.30000053

Unsubscription not supported. The billing mode of the resource is Savings Plans.

资源计费模式是节省计划,不支持退订。

400

CBC.30010035

resource deleted.

资源已被删除。

400

CBC.30010036

Renewal is only supported for primary resources.

续费的资源非主资源,不允许续费。

400

CBC.30010069

The renewal period does not exist.

不存在的续费周期。

400

CBC.30050006

Automatic order payment failed.

订单自动支付失败。

400

CBC.30050012

Duplicate resource ID.

存在重复的资源ID。

400

CBC.5001

You has not been a partner.

非合作伙伴。

400

CBC.5002

The customer does not exist.

合作伙伴的客户不存在。

400

CBC.5003

Insufficient balance.

余额不足。

400

CBC.5004

You do not have the operation permission to the customer.

无对该客户的操作权限。

200

CBC.50000053

Unfreezing customer account failed. Selected object and the frozen object do not match.

解冻类型与客户实际的冻结类型不一致,解冻客户账号失败。

400

CBC.50010059

Customer association not supported for distributors.

一级经销商不允许关联子客户。

400

CBC.50010085

Customer association not allowed. The account of this partner has been restricted.

该伙伴企业目前处于受限状态,无法拓客创建关联关系。

400

CBC.50010086

Customer association not allowed. This partner is a Huawei Cloud reseller, and the account of its associated distributor has been restricted.

该伙伴是云经销商,其关联的总经销商企业目前处于受限状态,无法拓客创建关联关系。

400

CBC.50010120

Customer development not supported. There are no credits granted for the partner.

该伙伴暂无授信,无法拓客创建关联关系。

200

CBC.70300007

Account frozen. To change the frozen scope, unfreeze the account first.

已冻结账号,想更改冻结类型,需先解冻,再重新进行冻结操作。

400

CBC.70600026

Huawei Cloud cannot review the information you submitted for real-name authentication. Contact your account manager.

抱歉,华为云暂无法审核您提交的实名认证信息,请联系您的客户经理协助。

400

CBC.7151

Expired verification code.

验证码失效。

400

CBC.7152

Incorrect verification code.

验证码错误。

400

CBC.7188

The customer has passed real-name authentication or is being reviewed.

该客户已经实名认证或者实名认证在审核中。

400

CBC.7191

The number of real-name authentication times of the customer exceeds the upper limit.

客户实名认证次数超过最大配置值。

400

CBC.7202

Real-name authentication failed.

实名认证校验失败。

400

CBC.7219

Real-name authentication information does not match the facial image.

实名认证信息与人脸不匹配。

400

CBC.7253

The picture of the ID card is invalid or blurred.

无效的证件照或者证件照模糊。

400

CBC.7254

Currently, registration with HUAWEI CLOUD is not available to users in this country.

目前不支持该国家客户注册华为云。

400

CBC.7255

The ID information or mobile number is incorrect.

持卡人身份信息或手机号输入不正确。

400

CBC.7256

The legal entity information is incorrect.

法人信息不正确。

400

CBC.7257

The enterprise information is incorrect.

企业信息不正确。

400

CBC.7265

You are a partner and cannot be authenticated as an individual using your real name.

您是合作伙伴,不允许实名实名认证为个人。

400

CBC.7267

The member account is being associated with a master account and cannot perform real-name authentication again.

企业子账号正在被邀请关联,不允许重新实名认证。

400

CBC.7281

Renewal, payment, or unsubscription not supported. Your account has been frozen.

您的账号已被冻结,无法续订/退订/支付。

400

CBC.99000000

You do not have the operation permission to the customer.

无对该客户的操作权限。

400

CBC.99000004

An exception occurred when the customer authorized rights to the partner.

客户向伙伴授权时发生异常。

400

CBC.99000026

Incorrect verification code.

验证码错误。

400

CBC.99000027

Expired verification code.

验证码过期。

400

CBC.99000028

The email address already exists.

客户邮箱已经存在。

400

CBC.99000031

Invalid DomainName.

DomainName无效。

400

CBC.99000032

Invalid email address.

邮箱无效。

400

CBC.99000034

Currently, registration with HUAWEI CLOUD is not available to users in this country.

目前不支持该国家客户注册华为云。

400

CBC.99000035

This customer has not been associated with you.

非合作伙伴子客户。

400

CBC.99000036

Invalid password.

客户密码格式不合法。

400

CBC.99000037

You do not have the permission to operate this Huawei Cloud reseller.

您没有操作该云经销商的权限。

400

CBC.99000038

The account name already exists.

客户登录名已经存在。

400

CBC.99000039

xAccountId exists.

xaccountId重复。

400

CBC.99000046

Insufficient budget.

预算不足。

400

CBC.99000049

BindType can not be resale.

转售子客户无账户余额。

400

CBC.99000051

Customer creation failed because this mobile number or email address has been preregistered by Huawei.

该手机号/邮箱已被华为报备,无法创建客户。

400

CBC.99000055

Referral model not supported.

不支持创建顾问销售子客户。

400

CBC.99000082

You have exceeded the maximum verification code requests allowed.

客户发送验证码次数超过限制。

400

CBC.99000088

We have received your payment and it is currently being processed. Please do not attempt to make the payment again.

抱歉,支付处理中,请勿重复操作。

400

CBC.99000089

The current operation can only be performed on combined orders.

抱歉,当前订单号不能操作,请使用组合交易单号操作。

400

CBC.99000092

Incorrect subscription period.

订购周期校验失败。

400

CBC.99000099

The certificate attachment the customer submitted for real-name authentication exceeded the maximum size allowed.

客户实名认证时证件附件的文件大小超过最大配置值。

400

CBC.99000100

Incorrect format of the certificate attachment the customer submitted for real-name authentication.

客户实名认证时证件附件的文件格式不正确。

400

CBC.99003004

The resource has dependencies.

资源存在依赖。

400

CBC.99003012

The resource ID does not exist.

资源ID不存在。

400

CBC.99003016

The resources have expired and been deleted or do not exist.

资源已过期删除或不存在。

400

CBC.99003100

This operation is not allowed because some resources are included in your orders to be paid.

当前操作的资源中,有资源包含在您的待支付的订单,不能进行当前操作。

400

CBC.99003106

The order status has changed and no payment can be made.

订单状态已发生变更,不能进行支付操作。

400

CBC.99003108

Unavailable discount.

您选择的折扣不可用。

400

CBC.99003110

The order has not been paid before the expiration time. Please re-submit the order.

订单已经过了支付截止时间,请重新提交订单。

400

CBC.99003112

The coupon or stored-value card has been used.

优惠券或储值卡已被使用。

400

CBC.99003115

An error occurred. Try again later.

抱歉,当前操作出现异常,请稍后再试。

400

CBC.99003116

The restriction to selected coupon regulates that the coupon cannot be used with the discount at the same time.

选择的优惠券限制不能和折扣同时使用。

400

CBC.99003117

The selected discount is less than the minimum discount rate configured for the selected coupon.

Note: For example, if the minimum discount rate configured for a coupon is 90% and the selected discount is less than 90% in all order lines, the discount cannot be used.

选择的优惠券配置了最小折扣比例,而选择的折扣小于这个折扣比例。

例如:优惠券配置的最小折扣比例为90%,而选择的折扣在所有订单行上都小于90%,则该折扣不可使用。

400

CBC.99003124

Resources have been unsubscribed from.

资源已经退订。

400

CBC.99003128

The resource does not have renewed periods or its renewed periods have taken effect, and the renewal periods cannot be unsubscribed from.

资源无已续费周期或续费周期已生效,不支持退订续费周期。

400

CBC.99003141

Cloud service quota or capacity is insufficient, or the resource specifications have changed.

云服务配额或容量不足或规格发生变化。

400

CBC.99003144

Operation not supported. There is an order in progress for this resource.

资源有处理中的订单,不能进行当前操作。

400

CBC.99003147

Discounts and cash coupons cannot be used together.

代金券和折扣券不能同时使用。

400

CBC.99003151

This discount cannot be used together with other discounts.

您选择的折扣不可与其他折扣一起使用。

400

CBC.99003154

The sum of the existing and renewal durations has exceeded the maximun. Select another renewal duration.

资源已购买时长加本次续费时长后已超过最大值,请重新选择续费时长。

400

CBC.99003155

Insufficient enterprise project fund quota, or invalid project.

企业项目资金配额不足/项目不可用。

400

CBC.99003156

Coupons applicable to Marketplace products cannot be used together with dedicated coupons.

云商店券和专用代金券不能同时使用。

400

CBC.99003162

The payment time must be earlier than the specified effective time.

支付时间超过设定的生效时间。

400

CBC.99003185

The cloud service can only be unsubscribed from as a whole.

云服务必须整体退订。

400

CBC.99003198

Insufficient organization budget.

企业组织预算不足。

400

CBC.99003602

Automatic renewal is not supported for expired or frozen resources.

资源已过期或被冻结,不允许自动续费。

400

CBC.99003605

Theautomatic renewal has been canceled. The current operation cannot be performed.

自动续费已取消,不可进行当前操作。

400

CBC.99003609

The billing mode of this product type cannot be converted into pay-per-use.

该产品类型不支持转按需。

200

CBC.99003610

The billing mode of resources in the grace or retention period cannot be converted into pay-per-use.

宽限期、保留期资源不能转按需。

400

CBC.99003611

The billing mode of pay-per-usage packages cannot be converted into pay-per-use.

按需套餐包不能设置转按需。

400

CBC.99003622

The billing mode of solutions cannot be converted into pay-per-use.

解决方案产品不能设置转按需。

400

CBC.99003623

Cannot be converted into the pay-per-use billing mode because there are transactions being processed.

存在其他处理中交易不能转按需。

400

CBC.99003624

Cannot be converted into the pay-per-use billing mode because the resource has been frozen due to security reasons.

违规冻结资源不允许设置转按需。

400

CBC.99003626

Cannot be converted into the pay-per-use billing mode because this account has been frozen.

账号已经被冻结,不允许设置转按需。

400

CBC.99003631

Unsubscribed,deleted, and released resources cannot be renewed.

退订中/删除中/释放中的资源不能续费。

400

CBC.99003634

Resources in discount packages must be renewed as a whole and cannot be renewed together with other resources.

参与优惠套餐活动的资源需要整体续费,不能和其他资源一起续费。

400

CBC.99003638

Subscription to bandwidth add-on packages cannot be renewed.

带宽加油包资源不能续费。

400

CBC.99003643

Unsubscriptionis not allowed for cloud services that have been invoiced.

已开发票的云服务不允许退订

400

CBC.99003645

Unsubscription not supported for the service type of the resource.

该类型的云服务不支持退订。

400

CBC.99003647

Unsubscription not supported for this pay-per-use package.

该按需套餐包不支持退订。

400

CBC.99003649

Unsubscription not supported for cloud services in trial use.

试用云服务不支持退订。

400

CBC.99003650

Unsubscription not supported for this cloud service from the KooGallery.

云商店中的该云服务不允许退订。

400

CBC.99003651

Unsubscription not supported. An operation associated with this instance is in progress.

交易正在进行中,不可以退订。

400

CBC.99003652

Unsubscription is not supported for DevCloud packages.

软开云套餐不能退订。

400

CBC.99003654

This renewal period cannot be canceled because it includes an add-on bandwidthpackage.

存在带宽加油包,不允许退订续费周期。

400

CBC.99003656

Operation not allowed. Your account has been frozen.

已冻结,不能执行此操作。

400

CBC.99004001

The template does not exist.

模板不存在。

400

CBC.99004002

Failed to generate the verification code.

生成验证码失败。

400

CBC.99004003

The verification code is successfully generated but fails to be sent.

验证码生成成功但发送失败。

400

CBC.99004004

Empty email address./Invalid format.

邮箱为空/格式不合法。

400

CBC.99004005

Empty mobile number./Invalid format.

手机号为空/格式不合法。

400

CBC.99004007

Failed to verify the email address.

邮箱校验失败。

400

CBC.99004008

Invalid verification code.

有验证码,但是已经失效。

400

CBC.99004009

The verification code is available, but the number of verification failures is greater than 3.

有验证码,但是校验失败次数已经大于3。

400

CBC.99004010

The verification code entered is incorrect.

校验客户端输入的验证码错误。

400

CBC.99004015

The number of verification code sending times has reached the upper limit (15 times per hour, 60 times per day).

发送验证码次数已达到上限(15次/小时,60次/天)。

400

CBC.99005003

Your balance is insufficient.

余额不足。

400

CBC.99005010

Orders in this state cannot be canceled.

订单状态不允许取消。

400

CBC.99005036

The customer does not support payment via interface.

该客户不支持使用接口支付。

400

CBC.99005024

This API cannot be invoked because the association type of the customer is incorrect.

客户的关联类型不允许调用该接口。

400

CBC.99005026

The order is not a degrade or unsubscription order.

该订单不是降配或者退订订单。

400

CBC.99005030

The partner did not complete real-name authentication or bucket authentication.

伙伴未开通实名认证功能或者桶鉴权失败。

400

CBC.99005035

This API cannot be used by a sandbox account.

测试伙伴账号不能使用该接口。

400

CBC.99005042

The resource cannot be found or unsubscribed from.

资源无法找到或者不能退订。

400

CBC.99006006

Product not found.

产品未发现。

400

CBC.99006016

Failed to query coupon information.

查询优惠券信息失败

400

CBC.99006017

Failed to query customer details.

查询客户信息失败

400

CBC.99006024

Failed to query product information.

查询产品信息失败

400

CBC.99006050

Incorrect usage measurement unit.

使用量单位错误。

400

CBC.99006055

The queried amount exceeds the upper limit.

询价结果超过金额最大限制。

400

CBC.99006066

An error occurred during the query of the fee information.

查询费用信息错误。

400

CBC.99006073

项目不存在。

Project not found.

400

CBC.99006074

The billing item does not exist.

计费因子不存在。

400

CBC.99006093

Failed to obtain tax rate information.

获取不到税率信息。

400

CBC.99007188

The customer has passed real-name authentication or is being reviewed.

该客户已经实名认证或者实名认证在审核中。

400

CBC.99007189

The number of users who used the certificate ID for real-name authentication has reached the maximum limit.

使用该证件号进行实名认证的客户数已经超过系统规定。

400

CBC.99007191

The number of real-name authentication times of the customer exceeds the upper limit.

客户实名认证次数超过最大配置值。

400

CBC.99007193

The certificate ID is from an invalid certificate and cannot be used for real-name authentication.

该证件号属于违规证件号,不允许进行实名认证。

400

CBC.99007253

The picture of the ID card is invalid or blurred.

无效的证件照或者证件照模糊。

400

CBC.99007256

The legal entity information is incorrect.

法人信息不正确。

400

CBC.99007257

The enterprise information is incorrect.

企业信息不正确。

400

CBC.99007261

This bank is not supported. Please try other bank cards.

不支持该银行卡,请尝试其他银行卡。

400

CBC.99007265

Other errors.

其他错误。

400

CBC.99007267

The member account is being associated with a master account and cannot perform real-name authentication again.

企业子账号正在被邀请关联,不允许重新实名认证。

400

CBC.99008040

Too many attempts.

操作频繁。

400

CBC.99008056

The maximum number of transactions allowed today has been reached.

今日创建交易已达上限。

401

CBC.0154

Invalid or expired token.

token非法/过期。

403

CBC.0150

Invalid operation.

非法操作。

403

CBC.0151

Access denied.

访问拒绝。

403

CBC.0155

The request was a valid request, but the server is refusing to respond to it.

不允许执行当前请求。

429

CBC.0250

Connection request control triggered.

消息流量控制。

500

CBC.0999

Other errors.

其他错误。

500

CBC.4001

The template does not exist.

模板不存在。

500

CBC.4002

Failed to generate the verification code.

生成验证码失败。

500

CBC.4003

The verification code is successfully generated but fails to be sent.

验证码生成成功但发送失败。

500

CBC.4004

The email address is empty.

邮箱为空。

500

CBC.4005

Empty mobile number./Invalid format.

手机号为空/格式不合法。

500

CBC.4006

Failed to verify the mobile number.

手机号校验失败。

500

CBC.4007

Failed to verify the email address.

邮箱校验失败。

500

CBC.4008

Invalid verification code.

有验证码,但是已经失效。

500

CBC.4009

The verification code is available, but the number of verification failures is greater than 3.

有验证码,但是校验失败次数已经大于3。

500

CBC.4015

The number of verification code sending times has reached the upper limit.

发送验证码次数已达到上限。

500

CBC.50000036

Credit limit adjustment for customers is not allowed because the partner is now in the credit control state.

伙伴已进入信控状态,不能设置客户预算。

           

500

CBC.5012

The account name already exists.

客户登录名已经存在。

500

CBC.5013

The email address already exists.

客户邮箱已经存在。

500

CBC.5014

The mobile number already exists.

客户手机号已经存在。

500

CBC.5015

Invalid account name.

客户登录名格式不合法。

500

CBC.5016

Invalid email address.

客户邮箱格式不合法。

400

CBC.5017

Invalid mobile number.

客户手机号格式不合法。

500

CBC.5018

Duplicate xAccountId.

xAccountId重复。

500

CBC.5019

The number of customers exceeds the license limit.

客户数量超过license限制。

500

CBC.5025

An exception occurred when the customer authorized rights to the partner.

客户向伙伴授权时发生异常。

500

CBC.7001

Failed to allocate money to the member account because the primary account is not associated with the sub-account.

企业主账号与子账号不存在关联,不能直接向企业子账号拨款。

500

CBC.7004

The initiated service operation does not meet the service check item requirement.

发起的业务操作存在不满足的业务检查项。

500

CBC.7181

the validity period of the credit line allocated or recovered has expired.

划拨或回收的信用额度的有效期已过期。

500

CBC.7189

The number of users who used the certificate ID for real-name authentication has reached the maximum limit.

使用该证件号进行实名认证的客户数已经超过系统规定。

500

CBC.7193

The certificate ID is from an invalid certificate and cannot be used for real-name authentication.

该证件号属于违规证件号,不允许进行实名认证。

500

CBC.7228

Invalid password.

客户密码格式不合法。

500

CBC.99000050

Query for the result of associating partner and its sub-customer timed out. Use the API for querying customers to check the association result.

伙伴和子客户关联结果查询超时,请使用查询客户列表确认最终关联结果。