Overview

Service Not Enabled

If you have not purchased a desktop, you can learn about Workspace and Desktop Purchase Guide on the Overview page, as shown in Figure 1.

Figure 1 Overview

Service Enabled

After purchasing a desktop, you can check the data trends, alarm notifications, and desktop monitoring information on the Overview page.

In the Data trends area, you can view the desktop usage, desktop usage trend, and user usage. For details, see Figure 2 and Table 1.

Figure 2 Data trends

**Table 1** Status description
Status Type	Description
Desktop Usage	Displays the cloud desktop usage, number of used desktops, and total number of desktops in a specific period. You can check the statistics of today, last 7 days, last 30 days, or a customized period. NOTE: Today: number of used desktops/total number of desktops Last 30 days: The daily usage is averaged by month. Number of used desktops: including desktops that are in use and desktops that have been used in the specified period Number of used desktops: If you query the number of used desktops by hour, the data may be delayed for 0 to 15 minutes. That is, the actual number is the number in the hour before 0 to 15 minutes. If you query by day, the data may be delayed for 0 to 1 hour. That is, the actual number is the number in the day before 0 to 1 hour.
User Usage	Displays the user usage, number of online users, and total number of users in a specific period. You can check the statistics of today, last 7 days, last 30 days, or a customized period. NOTE: Today: number of online users/total number of users Last 30 days: The daily usage is averaged by month. Number of online users: including users who are using desktops and users who have used desktops in a specified period The data is not real-time. If you query the number of online users by hour, the data may be delayed for 0 to 10 minutes. That is, the actual number is the number in the hour before 0 to 10 minutes. If you query by day, the data may be delayed for 0 to 1 hour. That is, the actual number is the number in the day before 0 to 1 hour.

In the Alarm notification area, you can view the total number of alarms and alarm severity of cloud desktops, as shown in Figure 3. To view the alarm details, you can click Details to go to the Cloud Eye console.

Figure 3 Alarm notifications

In the Desktop Monitoring area, you can check the running status or login status statistics by desktop or desktop pool, as shown in Figure 4. For details, see Table 2.

Figure 4 Desktop monitoring

**Table 2** Status description
Status Type	Status	Description
Cloud desktop running status	Running	The desktop is working properly.
	Stopped	The desktop has been stopped.
	Hibernated	The desktop has been hibernated.
	Faulty	The desktop is faulty.
Cloud desktop connection status	Connected	The desktop is in use.
	Unconnected	The desktop is not in use.
	Connection failed	The desktop cannot be connected to temporarily due to abnormal registration status.

In the Desktop latency distribution area, you can view the latency trend within a specified period, as shown in Figure 5. For details, see Table 3.

The cloud desktop latency is the network latency of cloud desktop sessions.
Network latency: round-trip time (RTT) between a device and the access gateway. The data of this parameter can be viewed only on the client of 23.12.1.0 or later.
You can view the network latency data of any day in the last 30 days.

Figure 5 Desktop latency trend