How Do I Enable or Disable the Emergency Mode for a Desktop?
Scenarios
To enable or disable the emergency mode for a desktop, you need to configure a whitelist. Submit a service ticket for technical support.
Enabling the emergency mode
After a whitelist is configured, if the cloud desktop server disconnects from the AD server or the connection request times out, and other auxiliary authentication modes are disabled, the emergency mode will be automatically enabled. Some cloud desktop functions will be disabled, as shown in Table 1.
Role |
Disabled Function |
---|---|
Desktop user |
Changing the password |
Reporting issues |
|
Reporting logs |
|
Desktop menu – Hibernation |
|
Desktop menu – Shutdown |
|
Desktop menu – Force shutdown |
|
Desktop menu – Restart |
|
Desktop menu – Force restart |
|
Desktop menu – Self-maintenance |
|
Tenant administrator |
Buying a desktop |
Rebuilding system disks |
|
Rejoining a desktop to a domain |
|
Creating an AD user |
|
Assigning desktops |
|
Creating an AD user group |
|
Managing OUs |
|
Modifying domain configurations |
Disabling the emergency mode
When the network between the desktop and the AD server recovers, the emergency mode is automatically disabled. Then the functions listed in Table 1 will become available.
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