Help Center/ Message & SMS/ User Guide/ Settings/ SMS Sending Frequency
Updated on 2025-05-21 GMT+08:00

SMS Sending Frequency

You can set limits and whitelist to prevent failure caused by sending multiple SMSs to the same number, ensuring SMS sending success rate and security.

Notes

  • This function is in the open beta test (OBT). and attach your username for trial.
  • This function is disabled by default. The frequency of sending SMSs to the same recipient number under the same application is not limited. With this function enabled, the system will limit the frequency of SMS sending to each recipient number under the same application.

Procedure

  1. Log in to the Message & SMS console. In the navigation pane, choose General Management > Settings.
  2. In the SMS sending frequency area, perform the following operations as required.

    • Adding limits
      1. Click Add.
      2. In the displayed dialog box, configure parameters as required.
        • You need to set limits for numbers under different applications separately.
        • Max. limit values: 999 per minute, hour, or calendar day (GMT+08:00).
        • The limits take effect 15 minutes after the configuration.

      3. Click OK.
    • Modifying the limits
      1. Click Modify in the operation column of the target policy.
      2. In the displayed dialog box, modify the values as required.

      3. Click OK.

        The limits take effect 15 minutes after the configuration.

    • Deleting limits
      1. Click Delete in the operation column of the target policy.
      2. In the displayed dialog box, click the button to confirm the deletion.

        You can also select multiple policies and click the button to delete them in batches.

    • Configuring whitelist

      The SMS sending frequency limits will not apply to numbers in the whitelist. You can add up to 1,000 numbers to the whitelist.

      1. Click Whitelist in the operation column of the target policy.
      2. In the displayed dialog box, configure as required.
        Two modes are available.
        • Manual import

          Select Manual import, click the button for adding whitelist numbers, and enter a complete number starting with a plus sign (+) and combining with an area code. Click OK.

        • File import

          Select File import and click Download Template. Enter complete numbers starting with plus signs (+) and combining with area codes in the template. Click the button for importing whitelist numbers. After the data is imported, click OK.