Help Center/ KooGallery/ User Guide/ Product Use/ Service Supervision/ Initiating an Appeal

Updated on 2025-07-08 GMT+08:00

View PDF

Initiating an Appeal

You can initiate appeals at any time in the service supervision process. This section describes how to initiate an appeal.

Procedure

In the navigation pane of My KooGallery, choose Service Supervision. Locate the target order and click the button on the Operation column to go to the service monitoring details page.
On the displayed page, click Initiate Appeal.
Enter the reason for appeal, upload any proof as attachments, and click OK.

The operations manager will handle the appeal within three working days and notify you of the result via direct message.

Parent topic: Service Supervision

Previous topic: Supervising Professional Service Products

Next topic: Agencies

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.