Help Center/ KooPhone/ User Guide/ Cloud Phone Instance Management/ Unsubscribing from a Cloud Phone Instance
Updated on 2024-07-22 GMT+08:00
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Unsubscribing from a Cloud Phone Instance

You unsubscribe from a yearly/monthly cloud phone instance within the billing period if you do not want to use it anymore.

Procedure

  1. Sign in to the KooPhone console.
  2. In the navigation pane, choose Cloud Phone Instances.
  3. Unsubscribe from one or more cloud phone instances.

    • In the instance list, select one or more cloud phone instances and choose More > Unsubscribe in the upper left corner above the list.

    • In the instance list, locate a cloud phone instance and choose More > Unsubscribe in the Operation column on the right.

  4. In the displayed dialog box, click OK.
  5. The system redirects you to the unsubscription page.

    Confirm the cloud phone instances to be unsubscribed from again.

  6. Select I understand a handling fee will be charged for this unsubscription and After being unsubscribed from, the resources not in the recycle bin will be deleted immediately and cannot be restored. I've backed up data or no longer need the data.
  7. Click OK in the lower right corner.
  8. In the displayed dialog box, check the resources to be unsubscribed and deleted and click OK.

Cloud phone instances that are frozen for legal reasons or upon expiration cannot be unsubscribed. Only cloud phone instances that are frozen upon violation or in the Normal state can be unsubscribed.