Help Center/ Cloud Operations Center/ User Guide/ Basic Configurations/ SLA Management/ Common SLA
Updated on 2024-11-20 GMT+08:00
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Common SLA

Querying Common SLA

  1. Log in to COC.
  2. In the navigation pane on the left, choose Basic Configurations > SLA Management.
  3. Click the Public SLAs tab.

    Figure 1 Viewing the SLA list

  4. Click the search box. The search criteria list is displayed. Select search criteria, enter values, and press Enter to search for data. You can click the refresh icon next to the search box to refresh the data and configure the fields to be displayed in the list.

    Figure 2 Searching for a public SLA template

  5. Click an SLA name in the list to go to the SLA details page.

    Figure 3 Viewing public SLA details

    All users can view the preset common SLA.

Enabling or Disabling Common SLAs

  1. Log in to COC.
  2. In the navigation pane on the left, choose Basic Configurations > SLA Management. Click the Public SLAs tab.
  3. Locate an SLA record, click Enable or Disable in the Operation column on the right. In the displayed dialog box, click OK.

    Figure 4 Enabling or Disabling a public SLA

Parent topic: SLA Management