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Alarm Event
Updated on 2024-10-12 GMT+08:00
Alarm Event
Scenario
You can use the alarm event function to obtain alarm event logs for quick troubleshooting.
Prerequisites
- You have the IVR Analysis > Alarm Event menu permission.
- The IVR analysis and intelligent IVR features have been enabled for the tenant space.
- You have configured a warning condition for your chatbot on the IVR Analysis > Service Pre-warning Configuration page.
- Your chatbot has warning records that meet the warning condition, and the records have been collected by a scheduled task. (The scheduled task is executed every hour.)
Procedure
- Sign in to the AICC and choose IVR Analysis > Alarm Event.
- Set the chatbot, flow version, and time range.
- Press Enter.
Parent topic: IVR Journey Analysis
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