Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Robot Management and Configuration Guide/ Operator: Configuring an Intelligent Robot/ Configuring an Appointment Chatbot (Task-oriented Robot)/ Adding Gray Rules

Updated on 2024-10-12 GMT+08:00

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Adding Gray Rules

A gray rule indicates that a publishing rule can be specified when a flow is published so that a customer who meets the rule can experience the flow. A number segment can be specified for the current gray rule, which is used in the test phase.

Procedure

Choose Configuration Center > Chatbot Management > Flow Configuration.
Choose System > Gray Rule and click Create.
Configure a number segment for the gray rule and click Confirm.

Parent topic: Configuring an Appointment Chatbot (Task-oriented Robot)

Previous topic: Importing Flows

Next topic: Publishing a Flow

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