Updated on 2025-11-07 GMT+08:00

Importing a ChatBot Flow

Procedure

  1. Decompress the flow package AICC_*.*.*_ODFS.zip and obtain the SmartCare_ChatBot.zip package from the /flowinfo/SmartCare_ChatBot.zip directory.
  2. Sign in to the AICC as a tenant administrator, and import and publish the flow.

    1. Choose Configuration Center > Chatbot Management > Flow Configuration.
    2. Choose Flow > Orchestration and click Import Flow. In the dialog box that is displayed, click Select File to select the SmartCare_ChatBot.zip package and click Upload.
    3. Click Publish.
      Figure 1 SmartCare_ChatBot flow
    4. Choose Configuration Center > Chatbot Management > Flow Configuration > Resource > Business Interface > Self-defined Interface.

      Set Request URL to the URL of the AICC (replace ip:port with the IP address and port number or domain name of the AICC) for the SmartCare Query and SmartCare Submits interfaces.

      The process supports Chinese and English. The subflow to be executed is determined based on the built-in Language variable.

  3. Create an intelligent chatbot.

    1. Choose Intelligent Chatbot.
    2. Click to create an intelligent robot. Set Dialog Type to Chatbot and Associated Process to the flow in 2.
    3. Set Bind Domain to the domain in Configuring a Domain and an Intention.
    4. Click Save. The intelligent robot is created successfully.