Configuring SmartCare Integration Information
Prerequisites
- The SmartCare feature has been enabled for the tenant space.
- You need to apply to the system administrator to add the SmartCare interconnection address to the address trustlist whose Address Type is set to SmartCare interconnection address.
- You have the SmartCare Integration menu permission.
Procedure
- Sign in to the AICC as a tenant administrator and choose Configuration Center > Expansion and Integration > SmartCare Integration. The SmartCare Integration Information Configuration page is displayed.
- Click Edit to configure SmartCare information.
Table 1 Key elements on the SmartCare Integration Information Configuration page Element
Type
Description
SmartCare Interconnection Address
Text box
SmartCare URL.
The URL must start with http or https.
NOTE:HTTP is not recommended, because it may bring risks. The secure HTTPS protocol is recommended.
The value of SmartCare Interconnection Address must be added by the system administrator to the address trustlist. Address Type is set to SmartCare interconnection address.
AppId
Text box
Provided by SmartCare.
The value ranges from 5 to 100.
AppSecret
Text box
Provided by SmartCare.
The value ranges from 5 to 100.
Certificate
Selection box
Select a certificate uploaded on the
page.Fast boundary scene name
Text box
Name of the fast demarcation scenario.
Provided by SmartCare.
The value can contain a maximum of 64 characters.
Deep boundary scene name
Text box
Name of the in-depth demarcation scenario.
Provided by SmartCare.
The value can contain a maximum of 64 characters.
- Click Save.
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