Help Center/
Cognitive Engagement Center/
User Guide/
Tenant Administrator Guide/
Managing Business Fault Bypass
Updated on 2024-10-12 GMT+08:00
Managing Business Fault Bypass
This section describes how to manage business fault bypass and how to handle emergency faults to ensure normal businesses for operators.
- Agent Bypass
- Performing the IVR Bypass
This section describes IVR business bypass. - CC-Gateway Emergency Connection Bar
If a fault occurs in the AICC connection bar, tenant administrators can refer to this section to handle the fault bypass.
Parent topic: Tenant Administrator Guide
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot