Runbook Reference Template
- Runbook checklist reference
Table 1 Runbook checklist example Category
Preparations
Responsible Department
Activity
Involved
Completed
Planned Completion Time
Owner
Organizational and assurance preparation
N/A
Project manager
N/A
Yes
N/A
N/A
N/A
N/A
Project manager
N/A
Yes
N/A
N/A
N/A
Third party/Business model
N/A
Service-related departments
N/A
Yes
N/A
N/A
N/A
Environment checklist verification
Application list checking and application startup and stop sequence updating
R&D-related departments
N/A
Yes
N/A
N/A
N/A
N/A
R&D-related departments
N/A
Yes
N/A
N/A
N/A
Environment (including source and destination ends, migration tasks, and execution scripts) check
Basic cloud service check
O&M-related departments
N/A
Yes
N/A
N/A
N/A
Database check
O&M-related departments
N/A
Yes
N/A
N/A
N/A
O&M-related departments
N/A
Yes
N/A
N/A
N/A
Big data check items
Big data-related departments
N/A
Yes
N/A
N/A
N/A
Big data-related departments
N/A
Yes
N/A
N/A
N/A
Application check
O&M-related departments
N/A
Yes
N/A
N/A
N/A
Script check
O&M-related departments
N/A
Yes
N/A
N/A
N/A
O&M-related departments
N/A
Yes
N/A
N/A
N/A
Log system check
O&M-related departments
N/A
Yes
N/A
N/A
N/A
- Runbook procedure reference
In addition, the following items may be included, such as the actual start time, actual end time, and actual execution time.
Table 2 shows an example. Fill out the table based on actual service needs.
Table 2 Runbook procedure example No.
Task
Step
Subtask
Procedure
Instruction
Decision
Details
Operator
Confirmer
Planned Start Time
Planned End Time
1
XXX
1.1
N/A
N/A
N/A
Must be resolved
N/A
N/A
N/A
N/A
N/A
2
1.1
N/A
N/A
N/A
Must be resolved
N/A
N/A
N/A
N/A
N/A
3
1.2
N/A
N/A
N/A
Must be resolved
N/A
N/A
N/A
N/A
N/A
4
1.3
N/A
N/A
N/A
Must be resolved
N/A
N/A
N/A
N/A
N/A
5
1.3
N/A
N/A
N/A
Must be resolved
N/A
N/A
N/A
N/A
N/A
6
1.3
N/A
N/A
N/A
Must be resolved
N/A
N/A
N/A
N/A
N/A
7
XXX
1.4
N/A
N/A
N/A
Non-blocking
N/A
N/A
N/A
N/A
N/A
8
1.4
N/A
N/A
N/A
Non-blocking
N/A
N/A
N/A
N/A
N/A
9
Rollback decision 1: Complete the preceding steps before XX (a time point). Otherwise, decide whether to perform a rollback.
N/A
Rollback - decision point 1
N/A
N/A
10
XXX
21.1
N/A
N/A
N/A
Blocking
N/A
N/A
N/A
N/A
N/A
11
21.2
N/A
N/A
N/A
Blocking
N/A
N/A
N/A
N/A
N/A
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbot
