Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Distributor/ Customer/ Customer Order Management/ Viewing a Customer's Orders
Updated on 2024-08-13 GMT+08:00
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Viewing a Customer's Orders

A distributor can query all orders of customers associated with its resellers. The order data is generated when a customer purchases a yearly/monthly product. To view the order data of pay-per-use resources, see Viewing a Customer's Resources.

Procedure

  1. Sign in to Huawei Cloud as a partner.
  2. In the drop-down list of your account name, click Partner Center.
  3. In the top navigation, select Sales > Customers > Customer Orders.

  4. Set search criteria to search for customer orders.

    You can search for customer orders by Reseller, Customer, Order No., or Product Type.

    Click an order ID to view order details.

    You can view orders of your customers on the Customers tab or of your resellers' customers on the Resellers' Customers tab.

  5. Export customer orders.

    • Export orders of the current customer.

      Choose Export > Export Selected. Message "Records exported successfully" is displayed.

    • Export all customer orders.

      Choose Export > Export All. Message "Tasks exported successfully" is displayed.

    • View export history.
      1. Choose Export > View Export to switch to the Export History page.
      2. Click Download in the Operation column to download and query the customer orders in the Completed status.

      You can export orders of your customers on the Customers tab or of your resellers' customers on the Resellers' Customers tab.