Viewing a Customer's Orders

A distributor can query all orders of customers associated with its resellers. The order data is generated when a customer purchases a yearly/monthly product. To view the order data of pay-per-use resources, see Viewing a Customer's Resources.

Procedure

Sign in to Huawei Cloud as a partner.
In the drop-down list of your account name, click Partner Center.
In the top navigation, select Sales > Customers > Customer Orders.
Set search criteria to search for customer orders.

You can query customer orders by reseller name, customer name, order number, and product type.

Click an order ID to view order details.
- You can view the orders of your customers on the Customer Orders tab or the orders of your resellers' customers on the Reseller Customers' Orders tab.
- Click the eye icon next to a header to show or hide the complete content in the column. For example, you can click the eye icon next to Customer Name/Account Name to show or hide the complete content of customer names.
Export customer orders.
- Export orders of the current customer.
  Choose Export > Export Selected. The message Export task created. is displayed.
  
  When using the export function of Partner Center, please note that any sensitive information, such as customer names, mobile numbers, and email addresses, will be anonymized.
- Export all customer orders.
  Choose Export > Export All. The message Export task created. is displayed.
  
  When using the export function of Partner Center, please note that any sensitive information, such as customer names, mobile numbers, and email addresses, will be anonymized.
- View export history.
  1. Choose Export > View Export to switch to the Export History page.
  2. Click Download in the Operation column to download and view the exported orders.
  You can export orders of your customers on the Customer Orders tab or the orders of your resellers' customers on the Reseller Customers' Orders tab.