Help Center/ Database and Application Migration UGO/ FAQs/ Database Connections/ What Should I Do If I Cannot Connect to the Source Oracle Database During Database Evaluation Project Creation?
Updated on 2023-07-25 GMT+08:00

What Should I Do If I Cannot Connect to the Source Oracle Database During Database Evaluation Project Creation?

Check:

  • Whether the network between the source database and UGO is connected. Currently, UGO can connect to the source database through a public network.
  • Whether the network is stable (including the packet loss rate and delay). If the network quality of the source database is poor, the evaluation project may fail.
  • Whether UGO is allowed by the source database firewall settings.
  • Whether the database connection information is correct.