Help Center/ ServiceStage/ FAQs/ Application Management/ What Should I Do If an ECS Error Occurs When I Create and Deploy a Component on a VM?
Updated on 2023-07-14 GMT+08:00

What Should I Do If an ECS Error Occurs When I Create and Deploy a Component on a VM?

Symptom

The ECS service may be unavailable when you create and deploy a component on a ServiceStage VM.

For example, calling the ECS interface times out during component deployment, and the following error information is displayed in log details:

{
    "statusCode": 500,
    "jsonBody": {
        "error_code": "SVCSTG.VMAPP.5001002",
        "error_msg": "read ECS host 471ff77a-c827-41d5-941d-4fea8aaa56ef fail TIMEOUT."
    }
}

Solution

  1. Redeploy the component and check whether the deployment is successful.

    • If yes, no further action is required.
    • If no, go to 2.

  2. Contact technical support.