What are the advantages of the IoT O&M and Management Service?

Low O&M costs: IoT platform O&M and managed services can reduce the pressure on customers' own manpower and reduce their investment in O&M system, O&M tool deployment, and team building.

Quick response to problems: O&M engineers work with customer engineers for a long time to perform routine check and maintenance in a timely manner and quickly respond to emergent problems.

Quick troubleshooting: O&M engineers have rich troubleshooting experience, have a comprehensive understanding of the IoT platform solution, and are proficient in using multiple O&M analysis tools to quickly solve problems.

E2E follow-up: O M engineers can cooperate with Huawei technical support center (TAC) to handle critical faults and resolve critical problems.

Quick resource coordination: As the contact person of Huawei service, O&M engineers can quickly coordinate Huawei internal resources from the creation of trouble tickets to the closure of trouble tickets, accelerating problem resolution.