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Partner Support Plans
Partner Support Plans
- Service Overview
- Price Details
- User Guide
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FAQs
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General
- Can a Partner Support Plan Be Shared Among Multiple Users?
- What Does a Partner Support Plan Provide?
- How Do I Configure Account Permissions to Grant O&M Personnel Only the Ticket Permission but Not Other Management Permissions of the Partner Account?
- How Do I Submit a Problem?
- How Long Does It Take to Get a Response?
- How Long Does It Take to Solve My Problem?
- What Languages Are Supported for the Partner Support Plan?
- Which Regions are Partner Support Plans Available In?
- Can I Obtain Professional Services, Such As Cloud Migration and Event Management Service, Free of Charge After Purchasing a Partner Support Plan?
- Billing
- Change History
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General
- General Reference
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General Billing
Billing Mode
Partner support plans are charged by month or year in prepayment mode.
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