Why Do I Get Additional Charges or Arrears After Unsubscribing from an OCR Service?

If you have unsubscribed from an OCR service, you would not be charged any additional fees.

If there are additional charges, check whether you have not unsubscribed from the service for an IAM user.

Procedure

1. Log in to the management console, choose Billing & Costs > Bills > Billing > Expenditure Details, choose Resource Type from the drop-down list of the search box, enter the product name in the search box, for example, General Text OCR, and press the search icon to find the product information such as Specifications and Region (for example, CN-Hong Kong).
   Figure 1 Expenditure Details page
   
2. Switch to the OCR console, go to the Overview page, locate the row containing the service based on the obtained specifications and region information, and click Subscription Management in the Operation column. In the displayed dialog box, find the IAM user for whom you have subscribed to the service and click Unsubscribe in the Operation column.
   Figure 2 Subscription Management