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- Service Overview
- Billing
- Getting Started
-
User Guide
- Before You Start
- Permissions Management
- Enabling KooDrive
- Creating an Organization and Configuring KooDrive
- KooDrive Services
- Auditing
-
API Reference
- Before You Start
- API Overview
- Calling APIs
-
API
- Department Management
- User Management
-
Space Management
- Listing Departments Spaces
- Querying Space Information
- Creating a Space for a Department or Individual
- Modifying Space Information
- Deleting a Space
- Querying Space Details by Space ID
- Querying Information About a Team Space
- Creating a Group Space
- Dismissing a Team Space
- Listing Group Spaces in an Enterprise
- Listing User Spaces
- Obtains space information.
- Group Management
- Session Management
- Service Subscription
- Enterprise Settings
- Other APIs
-
Permissions Templates
- Creating a Permissions Template
- Editing a Permissions Template
- Modifying the Status of Permissions Templates
- Deleting Permissions Templates in Batches
- Querying Permissions Template Details Based on the Permissions Template ID Array
- Listing Permissions Templates by Condition
- Adding or Modifying the Association Relationship of the Initial Member Permissions
- Querying Whether a Permissions Template Is Used
- File Moderation
- Cloud Decompression
- Batch Task Operations
- Basic Task Operations
- File List Query
-
File Management
- Obtaining File Details
- Adding a File Directory
- Creating File Metadata
- Obtains the upload link.
- Checking Whether File Upload Is Completed
- Obtaining Download Links
- Renaming a File
- Clearing the Recycle Bin
- Retrieving Files Using Search Engine Capabilities
- Collecting Folder Statistics
- Obtaining the Full Name and ID Paths of a File
- File Favorites
- Sharing Management - Shared by You
- Sharing Management - Shared with You
- Sharing Management - Access Links
- Collaboration Portal
- Message Notifications
- Refined Authorization
- Appendixes
-
FAQs
- KooDrive Organizational Structure
- KooDrive Login
- KooDrive Purchase and Upgrade
- KooDrive Billing and Unsubscription
- KooDrive User Group and Member Management
-
KooDrive File Upload and Download
- Can I Upload and Download KooDrive Files in Batches?
- Is There a Limit on the Number or Size of KooDrive Files to be Uploaded in Batches?
- How Large a File Can I Upload in KooDrive?
- Why Are File Download Rates of KooDrive Different?
- Will the KooDrive Upload Task Be Canceled If I Refresh the Page?
- Will the File Transfer Window Automatically Disappear During File Upload in KooDrive?
- What Is the KooDrive File Upload Rate? How Is Upstream Traffic Billed?
- KooDrive File Deletion and Restoration
-
KooDrive File Sharing
- Can I Share KooDrive Files (Folders) with Myself?
- What Files (Folders) Are Displayed on the Shared with Me Tab Page?
- How Many KooDrive Files (Folders) Can I Share at Most Each Time?
- How Many KooDrive Records Can I Cancel for Sharing or Remove from Sharing Each Time?
- Why Is the Sharing Status Displayed as "File deleted" in KooDrive?
- Why Is the Sharing Status Displayed as "Invalid" in KooDrive?
- KooDrive Favorites
- Space Management
- General Reference
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Arrears
When you use KooDrive, if you have a past due balance on your account, your account will fall into arrears. As a result, KooDrive resources may not run properly, so make sure that your account balance is sufficient.
Arrears Reason
In pay-per-use mode, your account balance is insufficient.
Impact of Arrears
Yearly/Monthly
This is a pre-paid billing mode, so you can continue using yearly/monthly resources even if your account is in arrears. However, you will not be able to perform fee-generating operations, such as renewing an order.
Pay-per-use
If your account balance is insufficient, your account falls into arrears. However, your pay-per-use resources will not be stopped immediately. There will be a grace period before they are stopped. You are still responsible for expenditures generated during the grace period. You can view the charges on the Billing Center > Overview page and pay any past due balances as needed.
If you do not bring your account current before the grace period ends, the resource enters a retention period and its status becomes Frozen. You cannot perform any operations while it is in the retention period.
If you do not bring your account current before the retention period ends, your storage and user resources will be released and your data cannot be restored.
Huawei Cloud has specific grace and retention periods for each tier of customers. You can check your tier by logging in to the management console and choosing Basic Information under your username in the upper right corner.
Avoiding and Handling Arrears
Bring your account current in a timely manner. For details, see Topping Up an Account.
Configure the Balance Alert function on the Billing Center > Overview page. When your balance drops below the threshold, the system automatically notifies you.
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