What Can I Do If I Can't See a Bucket During Cloud Resource Authorization?

The list of buckets in your region is supposed to be displayed on the Cloud Resource Authorization page. If you do not see the bucket list, perform the following steps to locate the fault.

1. Check whether the bucket is in the same region as MPC.
   1. Log in to the MPC console and view where MPC is deployed. See Figure 1.
      Figure 1 MPC region
      
   2. Log in to the OBS console and view the region where the OBS bucket is located. See Figure 2.
      Figure 2 Region where an OBS bucket is deployed
      
   3. Check whether the two regions are consistent.

      If they are different, change the region where MPC is deployed or create a bucket in which you want MPC to do the transcoding.

2. Log in to the OBS console and check whether the bucket is created in the same region as MPC.
   • If no buckets have not been created, create one. Then you will see the bucket on the Cloud Resource Authorization page.
   • If you have already created a bucket but the problem persists, contact technical support by submitting a service ticket.