What If My Account Is Frozen, Deleted, or Has a Low Balance?
See Table 1.
Level-1 Category |
Level-2 Category |
Handling Method |
---|---|---|
Freezing |
Frozen resources |
|
Frozen accounts |
See In What Circumstances Will Huawei Cloud Services Be Frozen? |
|
Deletion |
Account deletion |
|
Insufficient balance |
Insufficient account balance |
You need to top up your account in time. If pay-per-use billing is enabled on MetaStudio, you can disable it to avoid overspending. You can configure the Balance Alert function on the Billing Center > Overview page. When your balance drops below the threshold, the system automatically notifies you by SMS or email. If your account is in arrears, top up your account in time. |
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